Front Desk Associate

Prime IV Hydration & Wellness - Elyson; Cypress (TX); On-site; USD 22,041 - 27,552; Full time

Benefits offered by this job

70% off services

Job summary

A wellness clinic in Cypress, TX is seeking a Front Desk Associate to manage client interactions and support clinic operations. The ideal candidate should have customer service experience, strong communication skills, and be organized. Responsibilities include scheduling, managing front desk activities, and maintaining a welcoming environment. This is an entry-level position with a starting pay of $16–$20/hour and benefits like 70% off services.

Qualifications

• Experience in customer service, hospitality, or wellness.
• Strong communication skills, both verbal and written.
• Organized, proactive, and comfortable working in a team environment.

Responsibilities

• Manage front desk and lobby presence with professionalism.
• Check guests in and out for appointments and treatments.
• Answer phone calls and respond to CRM inquiries.
• Schedule appointments and coordinate with clinical staff.
• Handle end-of-shift cash drawer reconciliation.
• Clean and maintain the reception area and service rooms.

Skills

Customer service experience

Strong communication skills

Organizational skills

Tech-savvy

Job description

Front Desk Associate

Location: Cypress, TX (On-Site)

Position Type: Weekends | 9:00am–5:00pm | Client-Facing | Creative + Administrative

Company: Prime IV Hydration & Wellness – Elyson

Company Overview

Prime IV Elyson is a modern, spa-like wellness clinic located in Cypress, TX. We offer IV hydration therapy, wellness injections, and more—designed to help our clients feel, look, and perform at their best. We’re seeking a dynamic, people-oriented individual to serve as our Front Desk Associate.

Position Overview

As the first point of contact for our clients, you will play a vital role in creating a welcoming, professional, and supportive environment. The ideal candidate is organized, friendly, and comfortable working in a wellness-focused setting.

Key Responsibilities

• Manage front desk and lobby presence with professionalism and warmth
• Check guests in and out for appointments and treatments
• Answer phone calls and respond to CRM inquiries
• Schedule appointments and coordinate with clinical staff
• Handle end-of-shift cash drawer reconciliation
• Clean and maintain the reception area and service rooms

Preferred Qualifications

• Experience in customer service, hospitality, or wellness
• Strong communication skills, both verbal and written
• Organized, proactive, and tech‑savvy
• Comfortable working in a team environment

Compensation

• Starting Pay: $16–$20/hour (based on experience and skillset)

Perks & Benefits

• 70% off services

Seniority Level

Entry level

Employment Type

Other

Industry

Wellness and Fitness Services

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