Front Desk Associate

Careersatoto; California (MO); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hotel management company is seeking a Front Desk Associate to enhance guest experiences at their California location. This full-time entry-level position involves assisting guests, managing reservations, and ensuring satisfaction through excellent service. The role offers competitive pay, benefits, and opportunities for growth within a recognized company.

Benefits

Health insurance

401k

Tuition assistance

Paid time off

Travel discounts

Qualifications

• Enjoy working with people and exceeding guest expectations.
• Work well in a team environment.
• Excellent communication skills (oral, written, interpersonal).

Responsibilities

• Assist guests with check-in and check-out procedures.
• Operate the hotel's electronic reservation system.
• Handle all financial transactions securely and accurately.

Skills

Communication skills

Teamwork

Problem-solving

Job description

Join to apply for the Front Desk Associate role at OTO Development

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

Position Details:

• Assist guests with check-in and check-out procedures and throughout their stay
• Operate the hotel's electronic reservation system and other computer programs to ensure smooth workflow
• Handle all financial transactions securely and accurately
• Anticipate and fulfill guests' needs to maximize their experience
• Collaborate with team members to create a hospitable and customer-focused environment

Requirements:

• Enjoy working with people and exceeding guest expectations
• Work well in a team environment
• Excellent communication skills (oral, written, interpersonal)
• Problem-solving mindset with a focus on guest satisfaction

Physical Requirements: This position requires standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel: Little to no travel outside the property and surrounding area.

About OTO: OTO Development is a leading hotel management company, developing, owning, and operating award-winning hotels across the U.S., partnering with Marriott, Hilton, and Hyatt. Recognized for fast growth and high workplace standards, OTO offers competitive pay and benefits, including health insurance, 401k, tuition assistance, paid time off, travel discounts, and more.

Position Details:

• Department: Property
• Employment type: Full-time
• Seniority level: Entry level