Front Desk Associate

Holiday Inn Express & Suites Pittsburgh West Mifflin; West Mifflin (Allegheny County); On-site; USD 28,000 - 35,000; Full time

Job summary

A leading hotel is seeking a Guest Services / Front Desk Associate to manage front desk operations. Responsibilities include checking guests in and out, making reservations, and addressing guest issues. Ideal candidates should have a dependable and professional demeanor, with an understanding of hotel operations preferred. Training will be provided for the right candidate.

Qualifications

• Dependable and professional demeanor required.
• Understanding of hotel operations preferred.
• Flexibility to work various shifts.

Responsibilities

• Check guests in and out.
• Make reservations and address guest issues.
• Multitask various duties effectively.

Skills

Dependability

Understanding of hotel operations

Professional demeanor

Ability to multitask

Flexibility

Independence

Job description

Looking for a Guest Services / Front Desk Associate to work at the front desk of our hotel.

Responsibilities:

1. Check guests in and out
2. Make reservations
3. Answer multiple phone lines
4. Address guest issues professionally
5. Multitask various duties effectively

Qualifications:

1. Dependability
2. Understanding of hotel operations
3. Professional and pleasant demeanor
4. Ability to wear a uniform and maintain a tidy appearance
5. Flexibility to work daylight or evening shifts
6. Ability to work independently

Previous hotel experience is preferred but not required; training will be provided for the right candidate.