Front Desk Associate

OTO Development; California (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading hotel management company is seeking a Front Desk Associate to enhance guest experiences. This full-time role involves assisting guests with check-in/check-out, managing financial transactions, and fostering a welcoming environment. Ideal candidates are communicative, team-oriented, and dedicated to exceptional service.

Benefits

Medical insurance

Dental insurance

Vision insurance

401k with match

Life insurance

Tuition assistance

Paid time off

Travel discounts

Qualifications

• Enjoy working with people and exceed guest needs.
• Excellent communication skills (oral, written, interpersonal).
• Dedicated to providing the best guest experience.

Responsibilities

• Assist guests in check-in and check-out procedures.
• Handle all financial transactions securely and accurately.
• Anticipate guests' needs to maximize their experience.

Skills

Communication

Teamwork

Problem Solving

Job description

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Hourly Rate: $22.00 per hour

Nationally: $13.00 - $16.00

*Rate depends upon state/market*

OTO Development is pleased to announce a wonderful opportunity for a Front Desk Associate.

What will you be doing most days?

• Assist guests in check-in and check-out procedures, as well as throughout their stay
• Work proficiently on the hotel's electronic reservation system and other computer programs to ensure a seamless workflow
• Handle all financial transactions securely, accurately, and with integrity
• Anticipate guests' needs and go out of your way to maximize their experience
• Collaborate with team members to foster a hospitable, approachable, and customer-focused environment

What are the requirements for this position?

• You enjoy working with people and will go above and beyond for guest needs
• You work well with others and enjoy being part of a team
• You have excellent communication skills (oral, written, interpersonal)
• You are a problem solver and a solution finder, dedicated to providing the best guest experience

Physical Requirements

This position is physically demanding. You must be comfortable standing, sitting, walking, bending, lifting, and squatting for extended periods.

Travel Requirements

Little to no travel outside the property and surrounding area is required.

About OTO

OTO Development is a fast-growing hotel management company, developing, owning, and operating award-winning hotels across the U.S., partnering with Marriott, Hilton, and Hyatt. Recognized on INC. 5000 and certified as a high-trust workplace by Great Place to Work Institute, OTO offers competitive pay and benefits including medical, dental, vision insurance, 401k with match, life insurance, tuition assistance, paid time off, travel discounts, and more.

Position: Front Desk Associate

Department: Property

Hourly

Reports to: General Manager

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Other

Industries

• Hospitality