Front Desk Associate

Elysian One; Ambler (Montgomery County); On-site; USD 25,000 - 28,000; Full time

Job summary

Elysian One is seeking a Front Desk Associate to be the welcoming face of the facility in Ambler, PA. You will greet visitors, answer phones, schedule lessons, provide directions, and help manage retail operations and inquiries with a friendly, professional demeanor.

Ideal candidates are reliable, energetic, and comfortable using Microsoft Office. The role requires strong communication, organization, and a positive attitude to maintain smooth daily operations and customer satisfaction at the

Qualifications

• Must be reliable, professional, and friendly.
• Excellent communication in person, email, and phone.
• Proficiency with Microsoft Office Suite preferred.
• Knowledge and passion for baseball and softball preferred.

Responsibilities

• Greet all visitors and provide high level of customer service.
• Answer questions, give directions, and alert staff as needed.
• Provide facility tours when requested.
• Handle inquiries and document follow-up/resolution in logs.
• Maintain reception and restroom areas, ensuring cleanliness.
• Manage facility schedules and apparel/equipment orders with vendors.
• Oversee retail area, inventory, and merchandising; report counts to finance.

Skills

Reliable

Professional demeanor

Computer literacy

Energetic

Friendly

Excellent communication

Tools

Microsoft Office Suite

Job description

Description

We are looking for energetic, creative, and enthusiastic Front Desk Associates to join our team. The Associate is the face of the facility, offering friendly assistance to all who enter. Responsibilities also include answering the phone, scheduling lessons, answering questions, giving directions, maintaining retail inventory, selling concessions, and managing the flow of traffic within the facility. The candidate should have a professional appearance and demeanor, be organized, and communicate clearly.

Duties and Responsibilities

• Professionally greet all individuals entering the building providing the highest level of customer service
• Answer questions, provide direction, and alert staff when someone is there to meet them
• Provide tours of the facility as requested
• Answer and manage incoming inquiries and document the follow up/resolution in the customer inquiry log
• Accept and distribute deliveries and mail
• Maintain reception and restroom area, keeping it clean, and free of clutter
• Maintain Program, Staff, and Facility schedule including facility programs, Powered-By training, mobile league development fall/spring, camps, mobile training, clinics, etc.
• Partner with the Manager on all apparel/uniform/equipment offerings and orders via approved vendors
• Manage the Retail area by receiving new products into the system, merchandising the retail area, and conducting/reporting weekly and monthly inventory counts to the finance team.
• Performs other related duties as necessary or assigned

Requirements

• Reliable, professional, computer literate, energetic, and friendly
• Knowledge and passion for baseball and softball preferred
• Must be friendly, vibrant, and outgoing
• Must be able to effectively communicate in person, via email, and via phone
• Proficiency using Microsoft Office Suite preferred
• Positive mindset and attitude

Salary Description

$18-$20/hour