Front Desk Associate

Perfect Performance Nova LLC; Tysons (VA); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus based on performance

Employee discounts

Benefits/Perks

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

A leading sports institute in Tysons is seeking a Front Desk Associate to enhance membership through referrals and effective communications. This role involves greeting members and guests, managing check-ins, and providing outstanding customer service. The ideal candidate will possess a positive attitude, excellent interpersonal skills, and a high school diploma. Experience in customer service or sales is preferred. Competitive compensation and performance-based bonus offered.

Qualifications

• High school diploma or GED required.
• Previous customer service or sales experience preferred.
• Proficient in MS Office and other computer programs.
• Positive, motivating, and effective interpersonal communication skills.
• Excellent organizational and time management skills.

Responsibilities

• Greet members, guests, and prospective members as they arrive.
• Check members in as they enter the facility.
• Answer phone calls and assist members as needed.
• Communicate with inbound leads and potential members.
• Communicate with outbound leads and potential partners.
• Contact local businesses about sponsorship.
• Provide an excellent onboarding experience.
• Assist members with resolving concerns or complaints.

Skills

Customer service

Sales skills

Interpersonal communication

Organizational skills

Time management

Education

High school diploma/GED

Tools

MS Office

Job description

Benefits

• Bonus based on performance
• Employee discounts
• Benefits/Perks
• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a Front Desk Associate to join the team at our successful sports institute and training facility! As a Front Desk Associate, your goal is to increase membership numbers through member referrals, cold calls, walk-in visits and lead conversions. The ideal candidate has excellent customer service and sales skills, a positive attitude, and a love of fitness and sports performance.

Responsibilities

• Greet members, guests, and prospective members as they arrive at the facility
• Check the members in as they enter the facility
• Answer phone calls and assist members as needed
• Communicate with in bound leads and potential members through calls, texts, emails, and in-person meetings
• Communicate with outbound leads and potential partners through calls, texts, emails and in-person meetings
• Contact local businesses about sponsorship
• Provide an excellent onboarding experience
• Assist members with resolving any concerns or complaints

Qualifications

• High school diploma/GED required
• Previous customer service or sales experience
• Proficient in MS Office and other computer programs
• Positive, motivating, and effective interpersonal communication skills
• Excellent organizational and time management skills