Front Desk

FREEHOLD HEALTH AND WELLNESS LLC; Freehold (NJ); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Bonus based on performance

Competitive salary

Paid time off

Careers Advancement Opportunities

Flexible Scheduling

Competitive Compensation

Job summary

FREEHOLD HEALTH AND WELLNESS LLC in Freehold, NJ is seeking a Front Desk Associate to greet guests, provide tours, answer calls, and manage the lobby. The candidate should be friendly, organized, and proficient with basic computer tasks.

The role involves welcoming guests, scheduling classes, recording payments, and ensuring smooth daily operations while upholding gym rules and systems. Prior front desk or customer service experience is preferred and a passion for health and fitness is a plus.

Qualifications

• Two or more years of customer service, receptionist, or front desk experience.
• Excellent communication skills, both verbal and written.
• Familiar with computers, spreadsheets, and scheduling software.
• Ability to multi-task in a fast-paced environment.
• Friendly and professional disposition.

Responsibilities

• Welcome guests and prospective members.
• Provide tours for prospective members.
• Respond to inquiries in person, over the phone, and via email.
• Maintain a clean and organized lobby and front desk area.
• Accurately record client information and accept payments.
• Schedule classes and appointments.
• Manage incoming and outgoing correspondence.
• Ensure gym rules and systems are followed.

Skills

Friendly and professional disposition

Excellent communication

Computer skills

Multi-tasking

Customer service experience

Scheduling software familiarity

Job description

Benefits:

• Bonus based on performance
• Competitive salary
• Paid time off

Benefits/Perks

• Careers Advancement Opportunities
• Flexible Scheduling
• Competitive Compensation

Job Summary

We are seeking a friendly and organized Front Desk Associate to join our team! As the Front Desk Associate, you will be the first point of contact for our customers. You will greet customers as they arrive, direct them appropriately, answer phone calls, and maintain the front desk area. The ideal candidate has a cheerful disposition, excellent communication, and computer skills, and is capable of multitasking. If you’re a “people person” with a passion for health and fitness, we want to hear from you!

Responsibilities:

• Welcome guests and prospective members
• Provide tours for prospective members
• Respond to inquiries in person, over the phone, and via email
• Maintain a clean and organized lobby and front desk area
• Accurately record client information and accept payments
• Schedule classes and appointments
• Manage incoming and outgoing correspondence
• Ensure gym rules and systems are followed

Qualifications:

• Friendly and professional disposition
• A passion for health and fitness
• Two or more years of customer service, receptionist, or front desk experience is preferred
• Excellent communication skills, both verbal and written
• Strong work ethic
• Familiar with computers, spreadsheets, and scheduling software
• Ability to multi-task and thrive in a fast-paced environment