Front Desk Assistant / Medical Records

The Gables Surgical Center; Miami (FL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Health Savings Account

Life Insurance

Paid time off

Job summary

The Gables Surgical Center in Miami, FL seeks a Front Desk Assistant to welcome patients and manage demographics and insurance data. The role supports lobby operations and is involved in basic administrative tasks.

Applicants should have 1–2 years in healthcare, strong communication skills, and a professional, compassionate demeanor for a busy ambulatory setting.

Qualifications

• High School Diploma with 1-2 years healthcare background.
• Knowledge of clinic policies and procedures.
• Knowledge of computer systems and programs.
• Knowledge of medical terminology.
• Ability to multi-task in a busy office.
• Ability to communicate with patients compassionately and professionally.
• Must maintain a positive attitude and be team oriented.

Responsibilities

• Greet patients in a timely and friendly manner.
• Maintain demographic and insurance information in the system and charts.
• Create new patient charts.
• Assist with opening procedures, petty cash, and payments.
• Inform patients of costs of care.

Skills

Customer service

Communication

Multitasking

HIPAA compliance

Education

High School Diploma

Tools

Medical software

Job description

The Gables Surgical Center
Miami, FL 33134, USA

Description

JOB TITLE: Front Desk Assistant

GENERAL SUMMARY OF DUTIES:

• Greeting patients in a timely and friendly manner
• Maintaining current demographic and insurance information in computer and in the chart
• Create new patient charts.
• Performing office opening procedures, petty cash balancing, co-pay/co-insurance collection, and assisting patients as needed
• Inform patients of cost of care being given
• Primary focus is servicing patients in the lobby with backup for phones and other front office personnel
• Processing, tracking, and coordinating medical records requests, ensuring timely completion and compliance with HIPAA and confidentiality requirements.

REQUIREMENTS:

• High School Diploma, with 1-2 years experience in healthcare background
• Knowledge of clinic policies and procedures
• Knowledge of computer systems, programs
• Knowledge of medical terminology
• Must be able to multi – task
• Must be able to express compassion and kindness to patients calling and being seen in the office
• Must maintain a professional and upbeat attitude
• Skill in written and verbal communication and customer relations
• Ability to work with effectively with medical staff, Management, authorizations, external agencies and patients
• Requires sitting and standing associated with a normal office environment
• Normal busy office environment with much patient contact
• Comprehensive health, dental, and vision insurance
• Health Savings Account with an employer contribution
• Life Insurance
• PTO
• 401(k) retirement plan with a company match
• And more!

Equal Employment Opportunity & Work Force Diversity

Our organizationis an equal opportunity employer and will not discriminate against any employee or applicant for employment based on race, color, creed, sex, religion, marital status, age, national origin or ancestry, physical or mental disability, medical condition, parental status, sexual orientation, veteran status, genetic testing results or any other consideration made unlawful by federal, state or local laws. This practice relates to all personnel matters such as compensation, benefits, training, promotions, transfers, layoffs, etc.Furthermore, our organizationiscommitted to going beyond the legal requirements of equal employment opportunity to take positive actions which ensure diversity in the workplace and result in a multi-cultural organization.

Qualifications

Behaviors

Preferred

Team Player

: Works well as a member of a group

Detail Oriented

: Capable of carrying out a given task with all details necessary to get the task done well

Dedicated

: Devoted to a task or purpose with loyalty or integrity

Work-Life Balance

: Inspired to perform well by having ample time to pursue work and interests outside of work

Self-Starter

: Inspired to perform without outside help

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.