Receptionist

AmSurg Corp; Bel Air (MD); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Paid time off and holidays

Retirement savings plan

Professional development opportunities

Supportive team environment

Job summary

AmSurg Corp in Bel Air, MD is seeking a friendly receptionist to greet patients and visitors, verify demographics and insurance, schedule appointments, handle phone inquiries, and maintain accurate EMR data.

You will collect copays, support patient flow with clinical staff, ensure HIPAA compliance, and perform general office duties while delivering excellent customer service. Strong communication and organization are essential.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Excellent organizational and multitasking abilities.
• Proficiency with Microsoft Office and standard office equipment.

Responsibilities

• Greet patients and visitors professionally and courteously.
• Register patients and verify demographic, insurance, and billing information.
• Schedule, reschedule, and confirm patient appointments.
• Answer incoming phone calls and direct inquiries appropriately.
• Maintain patient records and ensure accurate data entry into EMR.
• Collect copayments and process patient payments per procedures.
• Coordinate with clinical staff regarding patient flow and scheduling.
• Verify insurance eligibility and obtain required authorizations when applicable.
• Maintain patient confidentiality and HIPAA compliance.
• Assist with general office duties including scanning, filing, and correspondence.
• Support a positive patient experience by addressing questions and concerns promptly.

Skills

Verbal communication

Written communication

Attention to detail

Team collaboration

Problem-solving

Organizational skills

Multitasking

Education

High school diploma or GED

Tools

Microsoft Office

Job description

· Greet patients and visitors in a professional and courteous manner.

· Register patients and verify demographic, insurance, and billing information.

· Schedule, reschedule, and confirm patient appointments.

· Answer incoming phone calls and direct inquiries appropriately.

· Maintain patient records and ensure accurate data entry into electronic medical records (EMR).

· Collect copayments and process patient payments according to established procedures.

· Coordinate with clinical staff regarding patient flow and scheduling needs.

· Verify insurance eligibility and obtain required authorizations when applicable.

· Maintain patient confidentiality and comply with HIPAA regulations.

· Assist with general office duties including scanning, filing, faxing, and correspondence.

· Support a positive patient experience by addressing questions and concerns promptly.

Qualifications

Required

· High school diploma or GED.

· Minimum of 1 year of receptionist, customer service, or administrative

· Strong verbal and written communication skills.

· Proficiency with Microsoft Office and standard office equipment.

· Excellent organizational and multitasking abilities.

· Ability to maintain confidentiality and professionalism at all times.

Preferred

· Previous experience in a medical office, ambulatory surgery center, gastroenterology practice, or endoscopy center.

· Experience with EMR systems and medical scheduling software.

· Knowledge of insurance verification and healthcare registration processes.

Skills and Competencies

· Attention to detail

· Team collaboration

· Problem-solving

· Ability to work in a fast-paced environment

· Competitive salary

· Medical, dental, and vision insurance

· Paid time off and holidays

· Retirement savings plan

· Professional development opportunities

· Supportive team environment

Physical Requirements

· Ability to sit, stand, and walk for extended periods.

· Ability to occasionally lift up to 20 pounds.

· Frequent use of computers, phones, and office equipment.

Equal Opportunity Employer

We are committed to creating an inclusive workplace and are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, veteran status, or any other protected characteristic.

Qualifications

Behaviors

Preferred

Team Player

Works well as a member of a group

Detail Oriented

Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.