Front Desk Assistant

Next Generation Management & Accounting Services; Sunrise (FL); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Assistant to join their dynamic team in a professional property management environment. This role is pivotal in providing exceptional customer service and ensuring smooth office operations. The ideal candidate will be bilingual and possess strong organizational and communication skills. With a focus on teamwork and professional growth, this position offers a supportive atmosphere with opportunities for training and development. If you thrive in a fast-paced environment and enjoy helping others, this is the perfect opportunity for you!

Qualifications

• High school diploma or equivalent; additional certifications are a plus.
• Preferred experience in front desk or administrative roles.

Responsibilities

• Greet and assist residents, vendors, and guests with association-related questions.
• Organize, maintain, scan, and label association files and documents.
• Perform general administrative tasks to support office operations.

Skills

Customer Service

Bilingual (English / Spanish)

Microsoft Office

Organizational Skills

Multitasking

Communication Skills

Education

High School Diploma

Additional Certifications

Tools

Basic Office Equipment

Job description

Join to apply for the Front Desk Assistant role at Next Generation Management & Accounting Services.

Next Generation Management and Accounting Services is a professional property management and accounting company looking to hire a full-time Licensed Community Association Manager to become the newest member of our skilled, diverse, and dynamic team! We are seeking someone who can take on a challenge while providing excellent customer service and professionalism.

At Next Generation Management Services, we offer support, training, and resources to help you succeed and grow both personally and professionally. We provide continuing education credits, training seminars, and more. Our emphasis on teamwork, communication, technology, and strong leadership will help advance your career. Join our all-star team and apply now!

The Front Desk Receptionist serves as the first point of contact for visitors and clients, providing exceptional customer service and handling various administrative tasks. This role is essential in maintaining smooth office operations, supporting staff, and creating a welcoming environment for all visitors.

Pay Rate: $21/hour

Schedule: Monday - Friday, 8:00 AM - 5:00 PM, with a 60-minute lunch break

Location: Tamarac, FL

Requirement: Bilingual (English / Spanish)

Job Responsibilities Include But Are Not Limited To:

• Greet and assist residents, vendors, and guests with association-related questions, issues, or concerns
• Answer, direct, and log all calls received
• Schedule appointments and meetings as needed
• Organize, maintain, scan, and label association files and documents
• Update office databases and systems
• Perform general administrative tasks to support office operations
• Draft, edit, and respond to emails and correspondence
• Conduct research and gather information as needed
• Perform basic IT tasks, such as troubleshooting and software updates
• Take weekly inventory of office supplies and report to the Director of Operations
• Maintain a clean and organized workspace and reception area
• Retrieve and distribute mail timely
• Check, log, and respond to voicemails daily
• Review and respond to website registrations and contact requests daily
• Ensure front doors are locked and reopened as scheduled
• Familiarize with association-related information to assist residents effectively
• Perform any other tasks assigned by Management

Qualifications:

• High school diploma or equivalent; additional certifications are a plus
• Preferred experience in front desk or administrative roles
• Excellent communication skills
• Proficient in Microsoft Office and basic office equipment
• Strong organizational and multitasking skills
• Friendly, professional demeanor with good customer service skills
• Ability to handle confidential information with integrity

Seniority level

• Entry level

Employment type

• Other

Job function

• Administrative

Industries

• Business Consulting and Services