Front Desk Assistant

University of Texas at Dallas; Richardson (TX); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Front Desk Assistant to join its dynamic Housing Operations team. This role is pivotal in delivering exceptional customer service to campus residents, ensuring their living experience is seamless and enjoyable. You will be the first point of contact for residents, handling inquiries, package deliveries, and administrative duties. The ideal candidate will possess strong communication skills and a commitment to providing excellent service. With a supportive work environment and competitive benefits, this is a fantastic opportunity for those looking to grow in a university setting.

Benefits

Competitive Salary

Tuition Benefits

Internal Training

Medical Insurance - 100% paid

Dental Insurance Plan

Vision Insurance

Long and Short-term Disability

Retirement Plan

Paid Time Off

Paid Holidays

Qualifications

• Minimum of six months of office and/or customer service experience.
• Basic computer skills required for daily tasks.

Responsibilities

• Greet and provide excellent customer service at the front desk.
• Assist residents with inquiries and package deliveries.
• Perform administrative tasks and building inspections.

Skills

Customer Service

Basic Computer Skills

Microsoft Office (Word, Outlook, Excel)

Education

High School Graduate or Equivalent

Job description

Posting Details

Posting Details

Work as a part of a customer service team within University Housing to provide an excellent living experience for campus residents in assigned areas.

High school graduate or equivalent. A minimum of six months of office and/or customer service experience.

Basic computer skills, including Microsoft Office - Word, Outlook, Excel

Ability to lift 50 pounds

1) All employees serve as a representative of the University and are expected to display respect, civility, professional courtesy, consideration of others and discretion in all interactions with members of the UT Dallas community and the general public.

2) The University of Texas at Dallas is committed to providing an educational, living, and working environment that is welcoming, respectful, and inclusive of all members of the university community. UT Dallas does not discriminate on the basis of race, color, religion, sex (including pregnancy), sexual orientation, gender identity, gender expression, age, national origin, disability, genetic information, or veteran status in its services, programs, activities, employment, and education, including in admission and enrollment. The University is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities. To request reasonable accommodation in the employment application and interview process, contact the ADA Coordinator. For inquiries regarding nondiscrimination policies, contact the Title IX Coordinator.

Posting Number	S06314P
Position Title	Front Desk Assistant
Functional Title	Front Desk Assistant
Department	Housing Operations
Salary Range	$36,421
Pay Basis	Monthly
Position Status	Regular full-time
Location	Richardson
Position End Date (if temporary)
Posting Open Date	04/11/2025
Posting Close Date
Open Until Filled	Yes
Desired Start Date	05/01/2025
Job Summary
Minimum Education and Experience
Preferred Education and Experience
Essential Duties and Responsibilities	Will greet and provide excellent customer service at a front desk of a University Housing building. Provide in-person, phone, and email customer service related to Housing and resident needs. Work will include checking in residents, receiving and delivering packages/mail, and assisting with general inquiries of residents. Ability to lift up to 50 pounds. Administrative tasks. Building escorts. Building inspections. Move-in operations. Other duties as assigned.
Physical Demands and Working Conditions
Physical Activities
Working Conditions
Additional Information	Remote Notice: The division of student affairs promotes and encourages student engagement and belonging. We accomplish this through in-person interactions with students, therefore remote work for this position is not available. What We Can Offer UT Dallas is an Equal Opportunity Employer with an employee-friendly and supportive work environment. Our comprehensive compensation and benefits package that is effective as of your hire date includes: Competitive Salary Tuition Benefits Internal Training BCBS PPO Medical insurance - 100% paid for full-time employees PPO and DHMO Dental Insurance Plan - PPO plans include ortho benefits Vision Insurance Long and short-term disability TRS Retirement Plan - defined benefit plan offering lifetime annuity upon retirement Voluntary Retirement Plan Options - additional savings opportunities with Tax-Sheltered Annuity Plans and Deferred Compensation Plans Dental/Vision/AD&D Paid time off Paid Holidays Paid Winter Break Fertility Benefits All UT Dallas employees have access to various professional development opportunities, including a membership to Academic Impressions, LinkedIn Learning, and UT Dallas Bright Leaders Program. Visit https://hr.utdallas.edu/employees/benefits/ for more information. If you are looking for a rewarding career opportunity with great benefits? Look no further! Join our team!
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