Front Desk Assistant

One Step Physical Therapy P.C.; New York (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking a motivated Customer Service Front Desk Receptionist to manage patient interactions and perform administrative tasks. This full-time role requires strong communication skills and customer service experience, with Spanish being a preferred skill. The ideal candidate will work in a dynamic environment, ensuring excellent patient care and effective office management.

Qualifications

• Previous customer service experience preferred.
• Proficiency in Google Suite is a plus.
• Strong verbal and written communication skills.

Responsibilities

• Schedule patient appointments and manage front desk area.
• Greet visitors and answer phone calls while directing inquiries.
• Assist with administrative duties and maintain office organization.

Skills

Customer Service

Phone Etiquette

Interpersonal Skills

Organizational Skills

Time Management

Spanish Speaking

Tools

Google Suite

Job description

One Step Physical Therapy is seeking a Customer Service Front Desk Receptionist, who will be responsible for interacting with patients in a healthcare setting and managing administrative tasks for the medical team. Their duties include scheduling patient appointments according to Doctor availability, explaining intake forms to new patients and processing payments after treatment.. . Job Skills & Requirements:. SPANISH SPEAKING. PREVIOUS CUSTOMER SERVICE EXPERIENCE. Coordinate appointments for patients.. Great customer Service. Patient care, appointment confirmation and follow up with patients are critical to function in this role.. Phone etiquette and interpersonal skills are a must.. Previous experience in the medical sector is a plus. Travel time : 30 minutes away is preferable. . Duties:. Greet and welcome visitors in a warm and professional manner.. Answer phone calls promptly, directing inquiries to the appropriate personnel while maintaining excellent phone etiquette.. Manage the front desk area, ensuring it is tidy and presentable at all times.. Handle incoming and outgoing mail and packages efficiently.. Maintain calendars for appointments, meetings, and events, ensuring effective calendar management.. Utilize Google Suite for document creation, scheduling, and communication.. Assist with office management tasks including filing, data entry, and other administrative duties as needed.. Coordinate with other departments to facilitate smooth operations within the office.. . Experience. Previous experience in an office or administrative role is preferred but not required.. Proficiency in Google Suite and familiarity with office phone systems is a plus.. Strong organizational skills with the ability to manage time effectively and prioritize tasks.. Excellent verbal and written communication skills are essential.. Ability to work independently as well as part of a team in a collaborative environment.. If you are a motivated individual with a passion for providing excellent customer service and possess the necessary skills to thrive in an office setting, we encourage you to apply for this exciting opportunity as a Front Desk Receptionist!. Job Types: Full-time, Contract. Pay: $16.00 - $19.00 per hour. Shift:. 10 hour shift. 8 hour shift. Work Location: In person. Job Types: Full-time, Contract. Pay: $16.00 - $19.00 per hour. Shift:. Day shift. Morning shift. Ability to Commute:. New York, NY 10032 (Required). Ability to Relocate:. New York, NY 10032: Relocate before starting work (Required). Work Location: In person

Experience: Required
Languages: English – Advanced. Spanish – Advanced
Employment: Full-time
Schedule: Monday- Friday
Salary: $16 – $19 hourly

About One Step Physical Therapy P.C.:

Our Vision. One Step Physical Therapy driven by passion and affirmation strive to maximize every patient's ability to regain and improve their activities of daily living.