Front Desk Associate

Retro Fitness; Deer Park (NY); On-site; USD 10,000 - 60,000; Full time

Job summary

Retro Fitness is seeking a Front Desk Associate who will create a welcoming atmosphere for members and guests. This role involves handling service requests, selling memberships, and supporting daily operations. Candidates should have strong customer service skills and an energetic attitude, providing opportunities for growth in a fun and team-oriented environment.

Benefits

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

Qualifications

• Customer service or front desk experience preferred.
• Comfortable with upselling and helping members.
• Available to work early mornings, evenings, and weekends.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements, and personal training.
• Track front desk activity and keep the area clean and stocked.

Skills

Customer service

Organization

Positive attitude

Energy

Job description

Benefits:

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Employee discounts
• Flexible schedule
• Health insurance
• Opportunity for advancement
• Training & development
• Vision insurance
• Wellness resources

The Front Desk Associate is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.

What You Will Do

• Welcome and check in all members and guests
• Sell memberships smoothies supplements and personal training
• Answer questions resolve billing issues and track front desk activity
• Keep the front desk area clean stocked and on-brand
• Support day-to-day operations and team communication
• Create a fun professional and helpful experience for everyone

What We Are Looking For

• Customer service or front desk experience preferred
• Comfortable with upselling and helping members
• Organized energetic and positive attitude
• Available to work early mornings evenings and weekends

Why You Will Love It

• Flexible schedule and opportunity for advancement
• Free membership and uniforms
• 401k eligibility
• Health benefits available for qualifying employees
• Fun team environment with room to grow

Compensation

• Hourly
• Exact pay range determined by location and experience

Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness