Front Desk Associate

Lift RF New York, LLC; Bay Shore (NY); On-site; USD 10,000 - 60,000; Part time

Job summary

A leading fitness club is seeking a Member Experience Specialist to create a welcoming environment and assist members with their fitness goals. The role involves front desk duties, upselling services, and providing excellent customer service in a fun team setting with opportunities for advancement.

Benefits

401(k)

Bonus based on performance

Dental insurance

Health insurance

Free membership and uniforms

Flexible schedule

Opportunity for advancement

Training & development

Wellness resources

Qualifications

• Customer service or front desk experience preferred.
• Available to work early mornings, evenings, and weekends.
• Comfortable with upselling and helping members.

Responsibilities

• Welcome and check in all members and guests.
• Sell memberships, smoothies, supplements, and personal training.
• Answer questions, resolve billing issues, and track front desk activity.

Skills

Customer service experience

Organizational skills

Positive attitude

Job description

Benefits:

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Employee discounts

Flexible schedule

Health insurance

Opportunity for advancement

Training & development

Vision insurance

Wellness resources

The Member Experience Specialist is the first face people see when they enter the club. You will help create a great first impression handle member requests and promote services that help people reach their fitness goals.

What You Will Do

Welcome and check in all members and guests

Sell memberships smoothies supplements and personal training

Answer questions resolve billing issues and track front desk activity

Keep the front desk area clean stocked and on-brand

Support day-to-day operations and team communication

Create a fun professional and helpful experience for everyone

What We Are Looking For

Customer service or front desk experience preferred

Comfortable with upselling and helping members

Organized energetic and positive attitude

Available to work early mornings evenings and weekends

Why You Will Love It

Flexible schedule and opportunity for advancement

Free membership and uniforms

401k eligibility

Health benefits available for qualifying employees

Fun team environment with room to grow

Compensation

Hourly

Exact pay range determined by location and experience

Ready to lead from the front Apply now and take the next step in your leadership journey with Retro Fitness