Front Desk Assistant

ProPivotal; Boston (MA); On-site; USD 25,003 - 35,610; Full time

Job summary

ProPivotal is seeking a receptionist in Boston, Massachusetts, providing a stable position in a collaborative environment. You will greet visitors, manage calls, and assist with administrative duties.

The ideal candidate will have at least one year of experience in customer service or office support, strong communication skills, and proficiency in Microsoft Office. The role offers competitive pay at $22.00 per hour and opportunities for professional growth.

Qualifications

• Minimum 1 year of experience in a front desk or administrative role.
• Strong verbal and written communication skills.
• Professional demeanor with a customer-focused mindset.

Responsibilities

• Greet and assist visitors, clients, and employees professionally.
• Answer and direct incoming phone calls and emails promptly.
• Manage front desk operations and visitor check-in.

Skills

Customer service

Communication skills

Proficiency in Microsoft Office

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

This position offers an exciting opportunity to join a leading organization committed to innovation and excellence. You will be part of a collaborative team working onsite in Boston, Massachusetts, with an estimated pay rate of $22.00 per hour. This role provides a stable, long-term employment environment with potential for professional growth.

Why This Job Is Awesome / Your Impact

• Be the face and voice of a respected organization, creating positive first impressions
• Join an organization dedicated to making a meaningful impact in its field
• Contribute to a dynamic, collaborative work environment
• Gain valuable administrative and customer service experience
• Enjoy competitive pay and a stable, long-term position with growth potential

Responsibilities

• Greet and assist visitors, clients, and employees in a professional and courteous manner
• Answer and direct incoming phone calls and emails promptly
• Manage front desk operations, including visitor check-in and badge distribution
• Schedule appointments and coordinate meeting room bookings
• Provide administrative support such as data entry, filing, and document preparation
• Assist with special projects and support daily office operations as needed

Required Experience and Skills

• Minimum 1 year of experience in a front desk, receptionist, customer service, or administrative support role
• Strong verbal and written communication skills
• Professional demeanor and customer-focused mindset
• Proficiency in Microsoft Office (Word, Excel, Outlook)

Preferred Skills & Experience

• Experience working in a corporate or professional office setting
• Familiarity with multi-line phone systems
• Strong organizational and problem-solving skills
• Experience with scheduling or visitor management systems