Front Desk Assistant

Shelby American, Inc.; Birmingham (AL); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in Birmingham is on the lookout for a dedicated Front Desk Assistant to enhance patient care. This full-time role involves greeting patients, managing phone calls, scheduling visits, and handling essential administrative tasks. Ideal candidates will possess strong communication skills, proficiency in dental software, and a knack for organization in a fast-paced environment. Join a team that prioritizes patient needs and offers a supportive atmosphere, where your contributions will significantly impact the quality of care provided. If you're passionate about patient service, this opportunity is tailored for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Long and Short-Term Disability

Paid Time Off

401(k) with Company Match

Qualifications

• 1+ years of dental or medical billing experience preferred.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Greet patients and visitors professionally and assist with paperwork.
• Schedule procedures and verify patient information and insurance.

Skills

Verbal Communication

Written Communication

Customer Service

Organizational Skills

Education

High School Diploma or Equivalent

Tools

Microsoft Office

Dental Software

Electronic Medical Record Systems

Job description

Description

Brookwood Endodontics in Birmingham is seeking a skilled, full-time Front Desk Assistant to join our team and assist us in delivering exceptional care to our patients. Our core belief is putting the patient’s needs first, and it underlies every aspect of our practice.

Job Duties and Responsibilities

• Greet patients and visitors in a professional and friendly manner.
• Answer patient and referral phone calls promptly.
• Schedule procedures for clinical visits.
• Assist with patient paperwork and medical history.
• Verify patient information and insurance coverage.
• Collect and process payments.
• Perform office administrative tasks that require the use of a computer and a dental software system.
• Enjoy interacting with patients and working in a team environment.

Requirements

• 1+ years of Dental experience preferred, but not required.
• 1+ years of medical billing and insurance experience preferred, but not required.
• 1+ years of customer focused experience.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office
• Proficient in dental software or other electronic medical record systems.
• The ability to stay organized and detail oriented while working in a fast-paced environment.
• High school diploma or equivalent.

Benefits Offered

• Medical
• Dental
• Vision
• Life Insurance
• Long and Short-Term Disability
• Paid Time Off
• 401(k) with Company Match

If you are a motivated individual with a passion for providing exceptional patient care, we encourage you to apply for this exciting opportunity.