Front Desk Associate

NFC Amenity Management; Philadelphia (Philadelphia County); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player in luxury amenity services is looking for Front Desk Associates to create welcoming experiences for residents and guests. This role emphasizes genuine interactions, effective communication, and a professional appearance. You'll be the first point of contact in exclusive properties, ensuring smooth operations and addressing resident needs. With flexible scheduling and competitive pay, this position offers a unique opportunity to thrive in a fast-paced environment while enjoying a range of employee benefits and career development opportunities.

Benefits

Healthcare benefits

Paid time off

Career development opportunities

Cellphone reimbursement

Medical, Dental, and Vision coverage

Short-term disability income

Qualifications

• Strong customer service skills and ability to communicate effectively.
• Ability to follow property-specific procedures.

Responsibilities

• Welcome residents and guests, ensuring a positive experience.
• Monitor lobby activities and handle calls and requests.

Skills

Customer Service

Communication Skills

Problem Solving

Education

High School Diploma

Job description

Career Opportunities with NFC Amenity Management

A great place to work.

Careers at NFC Amenity Management

Current job opportunities are posted here as they become available.

[Please ensure your resume is up to date with your current contact information and submit an application along with your resume.]

THIS POSITION REQUIRES OPEN FLEXIBILITY AND RELIABLE TRANSPORTATION. EMPLOYEES WILL BE TRAINED AND SCHEDULED AT MULTIPLE LOCATIONS. THE PAY IS $16.00 PER HOUR, AND WE ARE INTERVIEWING FOR A VARIETY OF SHIFTS.

WE ARE NFC Amenity Management, the nation's largest luxury amenity service provider for residential and commercial properties, with a growing portfolio of over 350 top brands in luxury residential and hotel sectors across 30 U.S. markets.

A typical day at one of our front desks…

As an NFC Amenity Front Desk Associate, you will work at some of the most exclusive addresses, serving as the first point of contact for residents and their guests. Our Front Desk Associates are central to the property experience and are highly valued by residents. Your duties include welcoming residents, monitoring the lobby, handling calls, requests, and package/food deliveries.

Your main goal is to make residents feel at home through genuine sincerity and appreciation.

Additional responsibilities include:

• Ensuring smooth operations and service by communicating effectively with team members, property management, and residents/guests.
• Following property-specific procedures for receiving and signing for deliveries.
• Managing contractor visits and realtor or potential buyer/renter visits.
• Reminding residents and guests of property rules and regulations.
• Managing access for residents, guests, and vendors according to property procedures.
• Promptly responding to resident requests, calls, questions, and concerns.
• Maintaining a professional appearance in your uniform.
• Enjoying interactions with residents.

We seek candidates who work well independently and thrive in a fast-paced environment. Being welcoming and making eye contact are essential!

Visit our website at nfcam.com and connect with us on social media:

• Enjoy a range of discounts and benefits available to all employees.
• Reimbursements for cellphones and other applicable expenses.
• Healthcare benefits as required by state law for qualifying employees.
• Medical, Dental, and Vision coverage for qualifying employees.
• Paid time off starting from your first day.
• Opportunities for career development through NFC University training courses.
• Short-term disability income for qualifying employees.

We regularly interview and hire for multiple properties. Location details, pay rates, and schedules are discussed during interviews. If not contacted immediately, your information remains on file for future openings. You only need to apply once to be considered for all relevant positions.

The current pay rate is $16 per hour, with historical pay ranging from $16 to $17 per hour depending on location and shift.