Front Desk Ambassador - Warm Hospitality & Perks

Drury Hotels Company; Antioch (TN); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

Quarterly bonus up to $3,200

Flexible scheduling

Paid time off

Hotel discounts

Free room nights

Career growth opportunities

Job summary

Drury Plaza Hotel in Antioch, TN, is hiring for a front desk guest service role. You will welcome guests, check them in and out, and ensure a positive first and last impression.

Responsibilities include promoting programs, handling guest records and cash transactions, and assisting with breakfast and Kickback service. We value friendly, detail-oriented team players who communicate clearly in English and can multitask in a fast-paced hotel environment.

Qualifications

• Warm and friendly interactions with guests are essential.
• Demonstrated attention to detail while handling multiple tasks.
• Experience or ability to handle money and provide accurate change.
• Clear spoken and written English communication.

Responsibilities

• Assist guests with check-in and check-out in a courteous, efficient manner.
• Promote hotel programs and maintain guest records and cashiering duties.
• Support breakfast and Kickback service, including setup and service tasks.
• Maintain a high standard of integrity and hospitality to reflect Drury culture.
• Provide exceptional guest experiences with a positive, proactive attitude.

Skills

Warm and friendly

Attention to detail

Money handling

English communication

Multitasking

Job description

Drury Plaza Hotel in Antioch, TN, is hiring for a front desk guest service role. You will welcome guests, check them in and out, and ensure a positive first and last impression.

Responsibilities include promoting programs, handling guest records and cash transactions, and assisting with breakfast and Kickback service. We value friendly, detail-oriented team players who communicate clearly in English and can multitask in a fast-paced hotel environment.