Front Desk Ambassador - Resident Services & Events

CCMC; Forney (TX); Sur place; USD 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Medical, dental, and vision

Wellness program

Paid time off

401(k) options

Paid parental leave

Résumé du poste

CCMC, a community management company, is seeking a Front Desk Associate for our master-planned community in Texas. You will manage front desk operations, greet guests, answer phones, and direct calls while upholding CCMC’s core values of Integrity, Respect, Service and Community.

The role requires at least 6 months of customer service experience with basic cash handling, strong organization, attention to detail, and excellent written and oral communication.

Qualifications

• At least 6 months of customer service experience with basic cash handling.
• Strong sense of organization, attention to detail, and problem solving.
• Outgoing with a professional personality.
• Ability to work well independently and in a group.
• Excellent people skills and commitment to customer service.
• Effective oral and written communication.
• Proficiency with MS Office programs.

Responsabilités

• Managing front desk operations
• Greeting and assisting guests, answering phones, directing calls
• Opening and closing the Community Center as shift requires
• Checking in members and guests to ensure planned use of facilities
• Registering residents for special events and collecting payment
• Assisting the Membership Coordinator with administrative duties
• Enforcing CCMC policies and procedures
• Maintaining a clean and inviting front desk environment

Connaissances

Customer service

Organization

Problem solving

People skills

Communication

Outils

MS Office

Description du poste

CCMC, a community management company, is seeking a Front Desk Associate for our master-planned community in Texas. You will manage front desk operations, greet guests, answer phones, and direct calls while upholding CCMC’s core values of Integrity, Respect, Service and Community.

The role requires at least 6 months of customer service experience with basic cash handling, strong organization, attention to detail, and excellent written and oral communication.