Front Desk Agent - St. James Place

The Westin Riverfront Resort & Spa; Avon (CO); On-site; USD 29,000 - 33,000; Full time

Benefits offered by this job

Onsite garage parking

Epic Merchant ski pass

End of Season Bonus

401(K) Plan

Development trainings

Gym memberships discount

Exclusive discounts at Eye Pieces

$500 Referral Program

Sabbatical Program

Employee Assistance Program

Job summary

St. James Place at Beaver Creek, CO, seeks Front Desk Agents to deliver elevated service to guests and owners. You’ll handle arrivals, departures, reservations, and inquiries with warmth, discretion, and precision in a luxury setting.

Seasonal full- and part-time roles offer competitive hourly pay, onsite benefits, and opportunities for growth within a service-driven team that values attentiveness and professional poise.

Qualifications

• Empathetic, caring individuals with a talent for anticipating guest needs.
• Polished professionalism and discretion are valued in guest interactions.
• Excellent communication and guest service skills.

Responsibilities

• Deliver a refined, welcoming arrival and departure experience for guests and owners
• Manage check-ins, check-outs, and reservations with precision, efficiency, and care
• Respond to calls and inquiries with clarity, warmth, and confidence
• Maintain meticulous reservation records and guest communication
• Support front desk operations to ensure a smooth, polished guest experience

Job description

Are you polished, personable, and passionate about delivering elevated guest experiences? St. James Place is seeking Front Desk Agents who understand that luxury lives in the details. As the first point of contact for our guests and owners, you’ll set the tone for an exceptional stay - offering a seamless arrival, attentive service, and thoughtful support throughout every interaction. If you take pride in professionalism, discretion, and creating memorable moments, this is your opportunity to shine!

What You’ll Do:

• Deliver a refined, welcoming arrival and departure experience for guests and owners
• Manage check-ins, check-outs, and reservations with precision, efficiency, and care
• Respond to calls and inquiries with clarity, warmth, and confidence
• Maintain meticulous reservation records and guest communication
• Support front desk operations to ensure a smooth, polished guest experience

Why You’ll Love It Here:

• Winter Wellness Incentive (Epic Merchant ski pass or end of season bonus, based on start date)
• Complimentary onsite parking in Beaver Creek
• Opportunities for professional growth within a luxury hospitality environment
• A collaborative, service-driven team committed to excellence

Details at a Glance:

Location: St. James Place, Beaver Creek, CO

Start Date: AS11/14/2026AP

Employment Type: Full and Part Time Seasonal options available

Pay: $21–$24/hour

Schedule: 12pm - 8pm, 3pm - 11pm. Includes weekends, evenings and holidays

Posting Close Date: 11/24/2026 (or when filled)

We’re looking for empathetic, caring individuals who have a natural talent for anticipating guest needs before they’re even voiced. You’re not just friendly—you’re engaging, curious, and always eager to make someone’s day better, all while staying calm and composed under pressure. A smile is your signature, no matter the situation. Resourceful, energetic, and a multitasking pro, you’ll thrive in a fast-paced environment while keeping everything organized. Strong communication and poise are your superpowers, ensuring every guest interaction is handled with professionalism, warmth, and care.

Benefits & Perks:

• Take advantage of Onsite Garage Parking in Beaver Creek Village.
• Enjoy winter perks like an EPIC Merchant Pass or End of Season Bonus.
• Full and part time employees can save for the future with our 401(K) Plan.
• Elevate your career with development trainings, discounted gym memberships at The Athletic Club Westin, and exclusive discounts at Eye Pieces.
• Don’t miss our $500 Referral Program, Sabbatical Program, and Employee Assistance Program for all-around support!

We are committed to creating an inclusive workplace where everyone feels valued, respected, and empowered to succeed. We welcome applicants from all backgrounds and experiences and make employment decisions based on qualifications, merit, and business needs.