Front Desk Agent - Paid Weekly + Tuition Reimbursement

Buffalo Lodging Associates, LLC; Village of Williamsville (NY); On-site; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid weekly

401(k) with employer match

Paid vacation and sick time

Paid holidays

Tuition reimbursement

Flexible Spending Account

Hotel discounts

Wellness programs

Learning and development

Employee referral program

Job summary

Buffalo Lodging Associates, LLC is seeking a Front Desk Agent for the Hampton Inn Buffalo-Williamsville. This on-site role at 5455 Main Street, Williamsville, NY 14221 involves greeting guests, handling check-ins/outs in the property management system, and assisting with reservations and inquiries.

The position requires strong guest service, cash handling, and familiarity with the hotel’s PMS. Typical shifts include morning and evening slots, with weekend availability, and a comprehensive

Qualifications

• Greet guests and complete check-in/check-out in the Property Management System.
• Handle cash and payment processing securely.
• Assist guests with requests and reservations and provide local information.
• Respond to guest inquiries and offer friendly service throughout the stay.

Responsibilities

• Greet guests and complete check-in/check-out in the PMS.
• Handle cash, credit card information and transactions.
• Identify guest needs and provide information on hotel services and amenities.
• Take reservations and update/cancel bookings in the system.
• Maintain a welcoming front desk environment during a 7 AM–11 PM cycle.

Skills

Guest service

Cash handling

Reservation systems

Education

High School Diploma or equivalent

Tools

Property management system

Job description

Buffalo Lodging Associates, LLC is seeking a Front Desk Agent for the Hampton Inn Buffalo-Williamsville. This on-site role at 5455 Main Street, Williamsville, NY 14221 involves greeting guests, handling check-ins/outs in the property management system, and assisting with reservations and inquiries.

The position requires strong guest service, cash handling, and familiarity with the hotel’s PMS. Typical shifts include morning and evening slots, with weekend availability, and a comprehensive