Front Desk Agent — Guest‑First, Growth & DailyPay

White Lodging; Indianapolis (IN); On-site; USD 19,000 - 25,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

Referral bonuses

401(k) with company match

Paid time off

Wellness tools

Tuition reimbursement

Room discounts

Growth opportunities

EAP

Health insurance from day 1

Dental insurance

Vision insurance

Life insurance

Disability insurance

Paid parental leave

Job summary

White Lodging in Indianapolis, IN is hiring a Front Desk Agent to warmly welcome guests, check them in/out, manage reservations, and ensure a seamless guest experience across our hotels. The role emphasizes strong communication and a customer-first mindset.

This full-time position offers competitive benefits, daily pay options, flexible scheduling, and opportunities for growth within White Lodging’s premium-brand properties.

Qualifications

• Strong communication skills required.
• Customer-first mindset.
• Ability to thrive in a dynamic guest-facing environment.

Responsibilities

• Provide the highest quality of service to guests, anticipating and exceeding their expectations.
• Check guests in and out efficiently and in a friendly manner.
• Understand and follow all cash handling and hotel procedures.
• Develop knowledge of hotel staff, services, hours, locations, rates, amenities.
• Assist in maintaining lobby and entrance cleanliness.
• Ensure security and confidentiality of guest information.
• Respond to and resolve guest concerns or complaints.
• Perform other duties as assigned.

Skills

Strong communication

Customer service mindset

Flexibility

Team-oriented

Guest-facing experience

Job description

White Lodging in Indianapolis, IN is hiring a Front Desk Agent to warmly welcome guests, check them in/out, manage reservations, and ensure a seamless guest experience across our hotels. The role emphasizes strong communication and a customer-first mindset.

This full-time position offers competitive benefits, daily pay options, flexible scheduling, and opportunities for growth within White Lodging’s premium-brand properties.