Front Desk Agent - Guest Experience & Reservations

Remington Frisco Employers LLC; Frisco (TX); On-site; USD 22,000 - 30,000; Full time

Job summary

Remington Frisco Employers LLC is a hospitality provider seeking a Front Desk Agent to warmly greet guests, check them in and out, and handle reservations with accuracy using the Front Office system.

You will post charges, manage cash handling, and work as part of a team to ensure outstanding guest experiences in a fast-paced hotel environment. Rotating shifts including nights, weekends, and holidays are required.

Qualifications

• Guest-facing role requiring courtesy and professionalism.
• Strong communication and punctuality are essential.
• Ability to work as part of a team to deliver great guest experiences.

Responsibilities

• Greet and check guests in/out promptly and professionally.
• Post charges accurately and manage cash handling.
• Maintain working knowledge of Front Office systems and daily transactions.
• Review reservations and block rooms as needed.
• Know hotel rates, discounts, and cancellation procedures.

Skills

Guest service

Team player

Attention to detail

Effective communication

Multitasking

Tools

Front Office software

Job description

Remington Frisco Employers LLC is a hospitality provider seeking a Front Desk Agent to warmly greet guests, check them in and out, and handle reservations with accuracy using the Front Office system.

You will post charges, manage cash handling, and work as part of a team to ensure outstanding guest experiences in a fast-paced hotel environment. Rotating shifts including nights, weekends, and holidays are required.