Front Desk Agent: Guest Experience Pro | Full-Time

Aimbridge Hospitality, LLC; Austin (TX); On-site; USD 21,000 - 28,000; Full time

Benefits offered by this job

Daily Pay

Medical, Dental, Vision

Short-Term & Long-Term Disability

Life/AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Job summary

Aimbridge Hospitality, LLC is seeking a Front Desk Agent at Residence Inn Austin Parmer/Tech Ridge. The position offers a $17.50/hour wage with full-time hours, weekend availability, and a mix of shifts (7am–3pm and 3pm–11pm).

You’ll be the face of the hotel, handling check-ins, guest inquiries, and daily operations with a friendly, proactive approach. Ideal candidates bring a high school diploma or equivalent and familiarity with hotel software and Microsoft Office.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.
• Ability to deliver reliable, friendly guest service.

Responsibilities

• Greet guests and manage check-ins/check-outs efficiently.
• Coordinate reservations and guest requests with team.
• Handle financial details and maintain front desk accuracy.
• Provide exceptional guest experiences to drive positive memories.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma

Hotel Experience Preferred

Tools

Hotel Software

Microsoft Office

Job description

Aimbridge Hospitality, LLC is seeking a Front Desk Agent at Residence Inn Austin Parmer/Tech Ridge. The position offers a $17.50/hour wage with full-time hours, weekend availability, and a mix of shifts (7am–3pm and 3pm–11pm).

You’ll be the face of the hotel, handling check-ins, guest inquiries, and daily operations with a friendly, proactive approach. Ideal candidates bring a high school diploma or equivalent and familiarity with hotel software and Microsoft Office.