Front Desk Agent - Guest Experience Pro | Daily Pay

Aimbridge-Hospitality; Saugatuck Township (MI); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Daily Pay

Medical Insurance

Dental Insurance

Vision Insurance

Disability Insurance

Life Insurance

Paid Time Off

401k

Employee Assistance Program

Job summary

Aimbridge Hospitality's Saugatuck Resort in Michigan is hiring a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You’ll be the face of the hotel, handling reservations and guest requests with professionalism.

Join our team to provide outstanding service using hotel management software and Microsoft Office, with opportunities to grow in a dynamic hospitality environment. Full-time position with benefits offered.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsibilities

• Guest service excellence including greeting guests, handling check-ins and check-outs, and addressing requests.
• Coordinate with staff to ensure smooth operations and guest satisfaction.
• Manage reservations and room assignments with accuracy and efficiency.
• Handle financial details related to front desk operations while maintaining organizational systems.

Skills

Guest Service

Communication

Problem Solving

Multitasking

Education

High School Diploma or Equivalent

Tools

Hotel Management Software

Microsoft Office

Job description

Aimbridge Hospitality's Saugatuck Resort in Michigan is hiring a Front Desk Agent to deliver warm welcomes, smooth check-ins, and friendly farewells. You’ll be the face of the hotel, handling reservations and guest requests with professionalism.

Join our team to provide outstanding service using hotel management software and Microsoft Office, with opportunities to grow in a dynamic hospitality environment. Full-time position with benefits offered.