Element Ontario Airport - Front Desk Agent

Aimbridge Hospitality; Ontario (CA); Sur place; USD 30 000 - 42 000; Plein temps

Avantages offerts par ce poste

Now offering Daily Pay!

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Aimbridge Hospitality is hiring a Front Desk Agent for its Element Hotels property. You will be the face of the hotel, delivering warm welcomes, smooth check-ins, and friendly farewells while coordinating with the team to ensure seamless guest experiences.

Ideal candidates bring hospitality experience, familiarity with hotel software and MS Office, and a passion for hospitality excellence. This is a full-time role with competitive benefits.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilités

• Guest Service Superstar: you ensure warm vibes and top-tier service that makes guests feel at home.
• Communication Champ: you convey messages clearly and coordinate with the team to keep operations smooth.
• Quick-Thinking Problem Solver: you handle issues swiftly to turn hiccups into positives.
• Multitasking Marvel: you manage reservations, check-ins, check-outs, and financial details efficiently.

Connaissances

Guest Service Superstar

Communication Champ

Quick-Thinking Problem Solver

Multitasking Marvel

Formation

High school diploma or equivalent

Outils

Hotel management software

Microsoft Office

Description du poste

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Join Our Team as a Front Desk Agent!The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

Key Skills/Responsibilities

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

Education & Experience

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Benefits

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

Property Information

Inspired by Westin® Hotels & Resorts, Element Hotels encourages a sense of well-being through a nature influenced environment. Intuitively constructed with an efficient use of space and with a focus on sustainability, Element helps you stay connected and feel alive and balanced while you are away. Reflecting the smart design of urban residences, the flowing layouts of our guest rooms were created to maximize space and enable you to use the room in multiple ways. Wake up to our signature Rise complimentary breakfast, starting the morning off right with healthful options including a hot item, fresh granola, whole fruits, premium coffee and more.