Front Desk Agent: Guest Experience & Growth Perks

Residence Inn by Marriott Buffalo - Downtown; Buffalo (NY); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Paid Weekly

401(k) Retirement Savings Plan

Paid Vacation

Paid Holidays

Tuition Reimbursement

Flexible Spending Account

Life Insurance

Short-Term Disability Insurance

Long-Term Disability Insurance

Employee Assistance Program

Hotel Discounts

Wellness Programs

Learning and Development Opportunities

Employee Referral Program

Job summary

Residence Inn by Marriott Buffalo - Downtown is seeking a Front Desk Agent to welcome guests and manage check-in/check-out using our property management system. You will handle reservations, respond to guest needs, and promote hotel services while maintaining accuracy with cash and credit transactions.

Morning and evening shifts are required, including weekends. We offer paid weekly, 401(k) with generous employer match, paid vacation and holidays, tuition reimbursement, flexible spending

Qualifications

• Greeting guests and completing check-in/out in the property management system.
• Handling cash and credit card information securely.
• Taking reservations and updating/cancelling in the system.

Responsibilities

• Greeting guests and processing check-in/check-out.
• Assist guests with hotel services and amenities.
• Respond to guest requests promptly.
• Take reservations and update system.

Skills

Team Player

Enthusiastic

Detail Oriented

Education

High School or better

Job description

Residence Inn by Marriott Buffalo - Downtown is seeking a Front Desk Agent to welcome guests and manage check-in/check-out using our property management system. You will handle reservations, respond to guest needs, and promote hotel services while maintaining accuracy with cash and credit transactions.

Morning and evening shifts are required, including weekends. We offer paid weekly, 401(k) with generous employer match, paid vacation and holidays, tuition reimbursement, flexible spending