Front Desk Agent: Guest Experience & Growth

Azure Palm Hot Springs Resort & Spa; California; On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid vacation

Employee discounts

Retirement plan

Direct deposit

Job summary

AZURE PALM HOT SPRINGS is seeking experienced hospitality professionals with drive and a professional demeanor to join our busy front desk. Full and part time seasonal positions are available, with opportunities for growth within the property.

As a Front Desk team member you will greet guests, handle check-ins/outs, manage reservations, and assist with guest requests in a fast-paced environment during peak season, including weekends when guest volume can reach up to 100 guests daily.

Qualifications

• Front desk experience in hospitality is preferred.
• Ability to multitask and work in a fast-paced environment.
• Proficiency with PM software and guest management tasks.

Responsibilities

• Greet guests and perform check-ins/outs with accuracy.
• Assist guests with inquiries and requests while maintaining high service standards.
• Support reservations and front desk operations during peak periods.

Skills

Math skills

Critical thinking

Tools

PM software

Job description

AZURE PALM HOT SPRINGS is seeking experienced hospitality professionals with drive and a professional demeanor to join our busy front desk. Full and part time seasonal positions are available, with opportunities for growth within the property.

As a Front Desk team member you will greet guests, handle check-ins/outs, manage reservations, and assist with guest requests in a fast-paced environment during peak season, including weekends when guest volume can reach up to 100 guests daily.