Front Desk Agent – Guest Experience & Check-In

Little Rock Marriott; Little Rock (AR); On-site; USD 17,331 - 24,684; Full time

Benefits offered by this job

Multiple tiers of medical coverage

Dental and vision coverage

Hotel discounts

Tuition reimbursement

Paid time off

Job summary

Little Rock Marriott in Little Rock, Arkansas is seeking a Front Desk Agent to join their team. In this role, you will provide exceptional customer service, handle guest check-ins and check-outs, and assist guests with inquiries. If you are friendly, outgoing, and passionate about creating memorable guest experiences, this could be the perfect opportunity for you.

The ideal candidate will have previous customer service experience and possess strong communication skills. The position offers flexible scheduling and a supportive work culture, making it an excellent environment for career growth.

Qualifications

• Previous experience in a customer service role, preferably in a hotel.
• Strong problem-solving abilities and calmness under pressure.
• Availability to work flexible schedules.

Responsibilities

• Provide exceptional customer service, creating a positive first impression.
• Handle guest check-ins and check-outs accurately.
• Respond promptly to guest inquiries and resolve issues professionally.

Skills

Customer service

Communication skills

Problem-solving

Attention to detail

Multitasking

Education

High School diploma or equivalent

Tools

Hotel property management software

Job description

Little Rock Marriott in Little Rock, Arkansas is seeking a Front Desk Agent to join their team. In this role, you will provide exceptional customer service, handle guest check-ins and check-outs, and assist guests with inquiries. If you are friendly, outgoing, and passionate about creating memorable guest experiences, this could be the perfect opportunity for you.

The ideal candidate will have previous customer service experience and possess strong communication skills. The position offers flexible scheduling and a supportive work culture, making it an excellent environment for career growth.