Front Desk Agent - Guest Experience Champion

ViziRecruiter,LLC.; Columbus (OH); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Day-one medical coverage

401(k) matching

Annual performance bonus

Job summary

ViziRecruiter,LLC. is seeking a Guest Service Representative in Columbus, Ohio. The role focuses on greeting guests, managing check-ins/check-outs, and providing excellent customer service in a fast-paced environment.

Preferred candidates will have a high school diploma, at least one year of relevant experience, strong interpersonal skills, and be able to communicate effectively with guests and team members. Flexibility to work various shifts is required.

Qualifications

• Must be at least 21 years of age.
• Minimum one year of customer service experience; hotel experience preferred.
• Strong communication skills with guests and team members.

Responsibilities

• Greet guests promptly and warmly upon arrival.
• Communicate hotel amenities and local attractions effectively.
• Handle guest check-in and check-out accurately.

Skills

Customer service experience

Interpersonal skills

Problem-solving skills

Bilingual (English/Spanish)

Education

High school diploma/GED

Tools

Property management systems

Job description

ViziRecruiter,LLC. is seeking a Guest Service Representative in Columbus, Ohio. The role focuses on greeting guests, managing check-ins/check-outs, and providing excellent customer service in a fast-paced environment.

Preferred candidates will have a high school diploma, at least one year of relevant experience, strong interpersonal skills, and be able to communicate effectively with guests and team members. Flexibility to work various shifts is required.