Guest Experience Agent - VIP Check-ins & Daily Pay

Schulte Hospitality Group; Columbus (OH); On-site; USD 17,908 - 23,419; Full time

Benefits offered by this job

Daily Pay

Telemedicine access

Health & Life Insurance options

401k Plan + Company Match

Paid Parental Leave

Paid Time Off

Holiday Pay

Pet Insurance

Employee Assistance Program

Discounts on tickets and more

Job summary

Schulte Hospitality Group in Columbus, OH is hiring a Guest Service Representative to greet guests, answer questions, and ensure a smooth, welcoming experience at the front desk. The role requires professional communication, a friendly demeanor, and accuracy in handling guest information and payments.

You’ll join a service-focused team that offers daily pay, health and life insurance options, 401(k) with company match, paid time off, parental leave, and opportunities for career growth within a

Qualifications

• Minimum one year in Front Desk operations or related hospitality role.
• Proven ability to communicate clearly with guests and teammates.
• Accurate handling of guest information and payments.

Responsibilities

• Greet guests, acknowledge them personally, and assist with check-in and check-out.
• Answer phone questions, transfer calls, and provide information about local services.
• Count cash, handle transactions, and maintain front desk area in an organized state.
• Protect guest privacy and follow standard operating procedures for guest data.
• Support lobby activities and assist with start-to-end guest experiences.

Skills

Basic computer skills

Effective communication

Time management

Education

High School diploma

Job description

Schulte Hospitality Group in Columbus, OH is hiring a Guest Service Representative to greet guests, answer questions, and ensure a smooth, welcoming experience at the front desk. The role requires professional communication, a friendly demeanor, and accuracy in handling guest information and payments.

You’ll join a service-focused team that offers daily pay, health and life insurance options, 401(k) with company match, paid time off, parental leave, and opportunities for career growth within a