Front Desk Agent - Guest Experience

Embassy Suites by Hilton; Oklahoma City (OK); On-site; USD 1,791,000 - 2,480,000; Full time

Benefits offered by this job

Team-based culture

Competitive benefits

Paid time off

Health, dental, vision insurance

401(k)

Employee meal

Employee discounts

Employee referral program

Job summary

Embassy Suites by Hilton OKC Will Rogers Airport is seeking a Front Desk Clerk to welcome guests, handle check-ins and check-outs, and provide exceptional service at the hotel near Will Rogers World Airport in Oklahoma City.

The role requires English communication, cash handling, basic computer skills, and the ability to stand for extended periods. Applicants should be able to lift up to 50 pounds and have a valid driver’s license. Join a team focused on hospitality and guest satisfaction.

Qualifications

• Must be able to communicate in English.
• Must be able to lift at least 50 pounds.
• Must be able to stand and exert mobility for up to 8 hours.
• Must have a valid Driver’s License.

Responsibilities

• Greet guests in a friendly and sincere manner.
• Check guests in and out using a computer system.
• Handle cash, cards, checks, vouchers with accuracy.
• Provide information and assist guests with inquiries.
• Transport guests to/from the airport via shuttle.
• Maintain clean and organized front desk area.

Skills

Customer service

Cash handling

English communication

Flexibility

Education

High school diploma

Tools

POS system

Basic computer skills

Job description

Embassy Suites by Hilton OKC Will Rogers Airport is seeking a Front Desk Clerk to welcome guests, handle check-ins and check-outs, and provide exceptional service at the hotel near Will Rogers World Airport in Oklahoma City.

The role requires English communication, cash handling, basic computer skills, and the ability to stand for extended periods. Applicants should be able to lift up to 50 pounds and have a valid driver’s license. Join a team focused on hospitality and guest satisfaction.