Front Desk Agent - Growth & Training Path

Entertainment Travel Associates; Florida; On-site; USD 52,000 - 58,000; Full time

Benefits offered by this job

Paid training

Professional development opportunities

Supportive workplace environment

Opportunities for career advancement

Administrative and customer service | 

skills development

Job summary

Entertainment Travel Associates in Florida is seeking a Front Desk Agent to manage reception activities and assist visitors and callers with courtesy and professionalism. The ideal candidate is organized, approachable, and capable of handling routine front desk and administrative responsibilities.

You will welcome visitors, answer calls, route inquiries, coordinate appointments, manage mail and deliveries, and maintain an orderly reception area while supporting general administrative tasks.

Qualifications

• High school diploma or equivalent.
• Strong verbal communication and interpersonal skills.
• Professional, friendly, and dependable demeanor.
• Good organizational and time-management abilities.
• Attention to detail and ability to handle multiple tasks.
• Comfortable interacting with visitors and handling phone inquiries.
• Previous front desk, reception, hospitality, or administrative experience is an advantage.

Responsibilities

• Greet visitors and direct them to the appropriate department.
• Answer incoming calls and route inquiries.
• Provide general company information and respond to questions.
• Record messages and communicate them to the right recipients.
• Assist with appointment scheduling and meeting coordination.
• Receive and distribute mail, packages, and deliveries.
• Maintain an orderly and professional reception area.
• Organize front desk documents and routine records.
• Communicate visitor or scheduling updates to team members.
• Provide general administrative assistance as needed.

Skills

Communication skills

Interpersonal skills

Organization

Time management

Detail-oriented

Reception handling

Education

High school diploma

Job description

Entertainment Travel Associates in Florida is seeking a Front Desk Agent to manage reception activities and assist visitors and callers with courtesy and professionalism. The ideal candidate is organized, approachable, and capable of handling routine front desk and administrative responsibilities.

You will welcome visitors, answer calls, route inquiries, coordinate appointments, manage mail and deliveries, and maintain an orderly reception area while supporting general administrative tasks.