Front Desk Specialist: Growth & Customer Care

Entertainment Travel Associates; Atlanta (GA); On-site; USD 53,000 - 59,000; Full time

Benefits offered by this job

Competitive salary

Full-time role

Career growth

Professional development

Creative environment

Growth opportunities

Job summary

Entertainment Travel Associates is seeking an Office Receptionist in Atlanta to welcome customers and manage front desk duties. You will handle calls, provide information, and support scheduling while maintaining an organized, inviting reception area.

The role emphasizes strong communication, multitasking, and a professional demeanor within a collaborative team. This is a full-time position with opportunities for growth and ongoing professional development.

Qualifications

• High school diploma or equivalent required.
• Strong verbal and written communication skills.
• Friendly, professional, and customer-focused attitude.
• Excellent organizational and multitasking abilities.
• Strong attention to detail.
• Positive attitude and willingness to learn.
• Reliable, adaptable, and self-motivated.
• Ability to handle multiple responsibilities professionally.

Responsibilities

• Welcome customers, visitors, and guests in a friendly and professional manner.
• Answer incoming calls and direct them to the appropriate team members.
• Respond to routine questions and provide general information.
• Assist with scheduling and basic office coordination.
• Support customer inquiries and follow-up requests.
• Maintain an organized and welcoming reception area.
• Assist with routine administrative tasks and paperwork.
• Maintain accurate visitor and office information.
• Communicate customer and visitor needs to appropriate team members.
• Help ensure front office activities run smoothly.
• Support general office organization and daily operations.
• Participate in ongoing training and professional development.

Skills

Verbal communication

Written communication

Organizational skills

Multitasking

Attention to detail

Customer-focused

Reliable

Adaptable

Professional demeanor

Education

High school diploma or equivalent

Job description

Entertainment Travel Associates is seeking an Office Receptionist in Atlanta to welcome customers and manage front desk duties. You will handle calls, provide information, and support scheduling while maintaining an organized, inviting reception area.

The role emphasizes strong communication, multitasking, and a professional demeanor within a collaborative team. This is a full-time position with opportunities for growth and ongoing professional development.