Front Office & Guest Services Specialist

Alphabe Insight Inc; Oklahoma City (OK); On-site; USD 45,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Training & development

Supportive workplace

Career growth

Front desk exposure

Job summary

Entertainment Travel Associates is seeking a Front Office Representative to support reception activities, greet visitors, answer calls, and help maintain efficient daily office operations. The ideal candidate enjoys people, stays organized, and provides a welcoming first impression.

You will assist with appointment scheduling, direct inquiries to the right teams, and maintain an organized front office while providing general administrative support with a friendly, service-oriented approach.

Qualifications

• Strong verbal and written communication skills.
• Friendly, professional, and service-oriented demeanor.
• Excellent organizational and time-management abilities.
• Attention to detail and accuracy.
• Ability to multitask and adapt to changing priorities.
• Basic computer and administrative skills.
• Reliable, punctual and dependable work ethic.
• Ability to work independently and collaboratively.
• High school diploma or equivalent preferred.
• Entry-level candidates welcome; training provided.

Responsibilities

• Welcome visitors, guests, and customers in a courteous manner.
• Answer and direct incoming phone calls and general inquiries.
• Provide accurate information and direct visitors to the appropriate team members.
• Assist with appointment scheduling and meeting coordination.
• Maintain an organized and professional front office area.
• Receive, sort, and distribute mail and office correspondence.
• Assist with filing, data entry, document preparation, and recordkeeping.
• Communicate messages and requests to the appropriate departments.
• Provide general administrative support to office personnel.
• Help ensure front office procedures are followed consistently.

Skills

Communication skills

Organizational skills

Time management

Attention to detail

Multitasking

Customer service

Education

High school diploma or equivalent

Tools

Basic computer skills

Data entry

Office software

Job description

Entertainment Travel Associates is seeking a Front Office Representative to support reception activities, greet visitors, answer calls, and help maintain efficient daily office operations. The ideal candidate enjoys people, stays organized, and provides a welcoming first impression.

You will assist with appointment scheduling, direct inquiries to the right teams, and maintain an organized front office while providing general administrative support with a friendly, service-oriented approach.