Front Desk Agent: Flexible Shifts, Perks & Discounts

Washington Dulles Marriott Suites; Herndon (VA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive wages

Benefits for family

401K matching

Flexible scheduling

Discounts at Crescent properties

Marriott discounts

Free meals

Job summary

Crescent Hotels & Resorts is seeking a Front Desk Agent for our all-suite hotel near Reston/Herndon. You will greet guests, complete registrations, process payments, and assist with questions to ensure a memorable stay.

Ideal candidates have prior hotel front desk experience, strong computer skills, and a flexible schedule including weekends. Marriott discounts apply; excellent benefits and growth opportunities available.

Qualifications

• Experience in customer-facing hospitality roles is preferred.
• Strong communication and interpersonal skills.
• Ability to multitask and use a computer to manage registrations.

Responsibilities

• Greet and register guests at check-in, and assist with check-out.
• Handle payments and process transactions via the POS system.
• Provide information about local attractions and hotel services.
• Promote hotel services and upsell where appropriate.
• Maintain a positive and professional guest experience.

Skills

Customer service

Communication

Teamwork

Cash handling

Tools

Point-of-sale system

Job description

Crescent Hotels & Resorts is seeking a Front Desk Agent for our all-suite hotel near Reston/Herndon. You will greet guests, complete registrations, process payments, and assist with questions to ensure a memorable stay.

Ideal candidates have prior hotel front desk experience, strong computer skills, and a flexible schedule including weekends. Marriott discounts apply; excellent benefits and growth opportunities available.