Front Desk Agent - Elevate Guest Experience

Workstream; Jackson (NH); On-site; USD 21,000 - 28,000; Full time

Job summary

Lafayette Hotels in New Hampshire is seeking a friendly Front Desk Agent to greet guests, manage reservations, and ensure check-in and check-out run smoothly. You will be the face of our hotels and help guests plan their stay. This role requires a service minded attitude, weekend availability, and basic computer skills.

Read/write English fluently and hold a High School Diploma. You’ll coordinate with other departments to meet guests’ needs and share local recommendations, with opportunities to

Qualifications

• Team-oriented candidate with a service mindset and strong communication.
• Able to read and write in English, greet guests professionally.
• Weekend availability is generally required in hospitality.
• High school diploma or equivalent is expected.

Responsibilities

• Handle hotel reservations and guest check-in/check-out.
• Welcome guests upon arrival and provide information about local area attractions.
• Coordinate with other departments to ensure guest satisfaction.
• Assist with accommodating guest needs and answering questions.

Skills

Team player

Friendly service

Presentable

English reading/writing

Education

High School Degree

Tools

Basic computer skills

Job description

Lafayette Hotels in New Hampshire is seeking a friendly Front Desk Agent to greet guests, manage reservations, and ensure check-in and check-out run smoothly. You will be the face of our hotels and help guests plan their stay. This role requires a service minded attitude, weekend availability, and basic computer skills.

Read/write English fluently and hold a High School Diploma. You’ll coordinate with other departments to meet guests’ needs and share local recommendations, with opportunities to