Front Desk Agent

Joanna Vargas Salon; Village of Pelham (NY); On-site; USD 25,000 - 33,000; Full time

Job summary

Joanna Vargas Salon in New York City is seeking an enthusiastic Front of House Receptionist to manage calls, emails, schedules, and client check-ins with a poised, professional attitude.

The role requires a polished appearance, excellent communication, and etiquette in a fast-paced luxury skincare environment. You will coordinate with estheticians and promote service packages while earning base pay plus commission.

Qualifications

• Experience in sales and customer-facing roles in a service environment.
• Strong verbal and written communication with grammar precision.
• Polished appearance and professional demeanor in a luxury setting.
• Ability to thrive in a fast-paced environment while maintaining etiquette.
• Willingness to learn and handle multiple front-desk tasks.

Responsibilities

• Answer phone calls and emails, manage schedules, and check clients in/out.
• Coordinate with estheticians on client services and timings.
• Sell skincare service packages and educate clients on benefits.

Skills

Sales experience

Customer service

Communication skills

Professionalism

Etiquette

Job description

Front of House Receptionist at

Job Description

We are looking for an immediate hire in the hospitality and service industry that has a strong sales background and knows how to cultivate relationships for the ultimate customer service experience.

You would also have a polished look, strong communication skills, and understand proper etiquette for a high-end skincare salon in New York. You must be a quick learner, have service experience in a fast-paced work environment. You must be able to present yourself in a professional manner, with grammatical precision verbally or written. The dress code is stylish business casual. You must be hard working and able to think on your feet.

The position is a highly visible role in the company and it is the center of communication for customers and employees.

A basic description is a front of house receptionist that answers phone calls, emails, schedules, and checks clients in/out. Additionally, this person would coordinate with estheticians on clients and their services and sell packages that benefit the clients' skincare needs.

The compensation is a base pay which is greatly supplemented by earning commission on package sales, which you will be trained on.