Front Desk Agent

NFC Amenity Management; Town of Florida (NY); On-site; USD 21,000 - 26,000; Part time

Benefits offered by this job

Weekly pay

Paid training

Employee discounts

Cellphone reimbursement

Health benefits

Paid time off

NFC University training

Short-term disability

Job summary

NFC Amenity Management is seeking a part-time Front Desk/Guest Services team member to deliver a welcoming experience for residents and guests in a fast-paced setting. You will be the first point of contact, ensuring smooth operations and timely communication with residents, guests, and management.

Responsibilities include handling deliveries, coordinating contractor visits, enforcing community rules, and addressing resident inquiries with a proactive and detail-oriented approach.

Qualifications

• Front desk experience required.
• Hospitality mindset and customer-focused approach.
• Outgoing personality and welcoming demeanor.
• Strong teamwork and collaboration.
• Ability to multitask in a fast-paced environment.
• Flexibility to adapt to changes and schedules.
• Attention to detail in guest interactions and procedures.
• Proactive in anticipating resident needs.

Responsibilities

• Ensure smooth operations by communicating with team, management, and residents/guests.
• Receive and sign for deliveries, ensuring timely drop-offs to residents.
• Coordinate contractor arrivals, visits from realtors, homebuyers, or renters.
• Advise residents on property rules and regulations set by management.
• Follow procedures for resident, guest, and vendor access.
• Respond promptly to resident requests, calls, questions, or concerns.
• Uphold the supplied uniform and present a professional appearance.
• Engage positively with residents and foster a welcoming environment.

Skills

Front Desk Experience

Hospitality

Outgoing Personality

Teamwork

Ability To Multitask

Flexibility

Detail-Oriented

Proactive

Job description

Job Description

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $17 per hour.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
• Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

These are the qualities and attributes we're looking for in this position:

• Front Desk Experience
• Hospitality
• Outgoing Personality
• Teamwork
• Ability To Multitask
• Flexibility
• Detail-Oriented
• Proactive

Benefits:

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

We frequently interview and hire for multiple properties, so location details, individual pay rates, and specific schedules can be discussed in the interview process. All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

#ZR

At the time of this ad, the position pays $17 per hour. Historically, it pays $16.00 per hour.

Company Description

Full-time positions include Health, Vision, and Dental Insurance options, as well as Paid Time Off.

Since 2006, NFC has led the way as the nation's top exclusive amenity management company for residential facilities, luxury high-rise condominiums, apartments, master-planned and gated communities, as well as hotels, resorts, and spas. We have a roster of clients with a wide geographic reach -- from Miami to Manhattan to San Francisco -- and many places in between.

The difference between a good community and a great one is determined by its amenities. That's why NFC ex