Front Desk Agent

Pho Prime, LLC; Arlington (VA); On-site; USD 20,000 - 29,000; Part time

Benefits offered by this job

Weekly pay

Paid training

Discounts and benefits

Cellphone reimbursements

Healthcare benefits

Medical/Dental/Vision coverage

Paid time off

NFC University training

Short-Term Disability

Job summary

Pho Prime, LLC is seeking a part-time Front Desk/Resident Services associate in Arlington, VA. The role emphasizes independent work in a fast-paced environment, welcoming residents, and maintaining daily operations.

Responsibilities include coordinating deliveries, contractor visits, enforcing rules, and providing friendly service to residents and guests. The ideal candidate shows strong communication and multitasking skills and presents well in uniform.

Qualifications

• Front desk experience in hospitality or property management.
• Strong hospitality mindset and customer service skills.
• Must be legally able to work in the United States.

Responsibilities

• Ensure smooth operations and service by communicating with team, management, and residents/guests.
• Receive and sign for deliveries, ensuring delivery to residents.
• Coordinate contractor arrivals, showings, and visits by realtors/homebuyers/renters.
• Remind residents of rules and regulations established by management.
• Follow access procedures for residents, guests, and vendors.
• Respond promptly to resident requests, calls, and questions.
• Maintain a sharp appearance in uniform.
• Enjoy engaging with residents on a daily basis.

Skills

Front Desk Experience

Hospitality

Outgoing Personality

Teamwork

Ability To Multitask

Flexibility

Detail-Oriented

Proactive

Job description

We are looking for a candidate who works well independently and thrives in a fast-paced environment. Making eye contact and being welcoming are essential. The pay for this part-time position is $18.00 per hour.

• Weekly Pay!
• Paid training.
• A long list of discounts and benefits is available to all employees.
• Cellphone and other reimbursements for some applicable positions.
• State-required healthcare benefits are available to qualifying employees in applicable areas.
• Medical, Dental, and Vision Coverage is available to qualifying employees in applicable areas.
• Start earning generous paid time off on your first day.
• Career Development: We have many training courses in our NFC University that you can take to further your career while working with us.
• Short-Term Disability Income is offered to qualifying employees in applicable areas.

Ultimately, your priority is to make our residents feel at home simply by showing genuine sincerity and appreciation.

Here are just a few other responsibilities you will have throughout your day:

• You will ensure smooth operations and service by effectively communicating with your team members, property management, and residents/guests.
• Follow property-specific systems to receive and sign for deliveries, ensuring deliveries are delivered to residents efficiently.
• Facilitate contractor arrivals and departures, as well as realtor/potential homebuyer/renter visits.
• Advise and remind residents and guests of any appropriate rules and regulations established by the property management.
• Follow all property procedures for resident, guest, and vendor access.
• Promptly answer and complete all resident requests, phone calls, questions, or concerns.
• Look sharp in your supplied uniform.
• Enjoy interacting with the residents.

These are the qualities and attributes we're looking for in this position:

• Front Desk Experience
• Hospitality
• Outgoing Personality
• Teamwork
• Ability To Multitask
• Flexibility
• Detail-Oriented
• Proactive

All employees must be legal to work in the US. Re-hire eligibility for former employees is determined by past employment performance and/or status.

At the time of this ad, the position pays $18.00 per hour. Historically, it paid $18.00 per hour.