Front Desk Agent

Hollywood Casino St. Louis; St. Louis (MO); On-site; USD 10,000 - 60,000; Full time

Job summary

Join a leading entertainment company as a Front Desk Agent at Hollywood Casino St. Louis. This role involves checking guests in and out, handling payments, and providing exceptional customer service in a dynamic environment. With Day 1 benefits and career growth opportunities, it's the perfect fit for motivated individuals looking to thrive in a fun industry.

Benefits

Day 1 medical, dental, & vision benefits

Uber benefit for nearby metro stops

Cash rewards recognition programs

Tuition reimbursement

Qualifications

• Applicant must be at least 18 years of age.
• Prior cash handling preferred.
• Flexibility to varying schedules is preferred.

Responsibilities

• Efficiently check guests in and out.
• Process guest payments and accounts.
• Answer internal and external calls and provide information.

Skills

Basic computer skills

Cash handling

Mathematics skills

Professionalism

Education

High School Diploma or equivalent

Job description

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WE’RE CHANGING ENTERTAINMENT. COME JOIN US.

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of co-workers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Click HERE to learn more about our Day 1 Benefits, 401k Program, Company Perks, Career Opportunities, Advancement Programs, Scholarships and more!

WE LOVE OUR WORK.

What does Hollywood Casino & Hotel have to offer?

• Day 1 medical, dental, & vision benefits!
• Uber benefit for nearby metro stops.
• Recognition programs with cash rewards, gift cards, & more.
• Tuition Reimbursement, Lindenwood University Discounts, & Diversity Scholarship for Team Member’s children.
• Efficiently and effectively check guests in and out, provide information about property events, understand guest requests and respond to guest needs.
• Process guest payments and accounts upon checkout in an efficient, timely, and accurate manner aligned with internal controls.
• Answer internal and external calls in order to answer questions, direct calls or provide general information.
• Operate AS/400 hotel computer system, credit card machine and other office equipment.
• Perform other duties as assigned by leadership.
  
  

BRING US YOUR BEST.

• Applicant must be at least 18 years of age.
• High School Diploma or equivalent preferred.
• Prior cash handling is preferred.
• Basic computer and math skills are required and the ability to operate POS systems is strongly preferred.
• Flexibility to varying schedules, including evenings, weekends, and holidays is strongly preferred.
• Ability to maintain a high level of energy, confidence, and professionalism is strongly preferred.
  
  

STAY IN THE GAME. FOLLOW US.

We’ve grown to become the most innovative omnichannel provider of entertainment experiences, thanks to our 12 retail brands representing 43 destinations across North America, and online gaming via theScore |BET.

Being an industry leader means more than being a purveyor of fun. We are also committed to values like diversity and sustainability — for our community, our team members, our vendors, and our planet.

We're changing entertainment. Follow us.

Equal Opportunity Employer

STARTING SALARY

$16.00 per hour

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Entertainment Providers

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