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A prominent hospitality firm seeks a Front Desk Agent for their Residence Inn in Oklahoma City. The role involves providing exceptional service during guest check-in and throughout their stay, maximizing revenue, and ensuring a welcoming environment. Ideal candidates must possess excellent communication skills and a friendly demeanor, ready to address guest needs and enhance their overall experience.
Requisition ID | 2024-60758 | Category | Front Office Operations | Job Location | US-OK-Oklahoma City | Property | Residence Inn Oklahoma City |
Highgate is a premier real estate investment and hospitality management company widely recognized as an innovator in the industry. Highgate is the dominant player in U.S. gateway markets including New York, Boston, Miami, San Francisco and Honolulu, with a rapidly expanding presence in Europe, Latin America, and the Caribbean. Highgate's portfolio of global properties represents an aggregate asset value exceeding $20B and generates over $5B in cumulative revenues. The company provides expert guidance through all stages of the hospitality property cycle, from planning and development through recapitalization or disposition. Highgate also has the creativity and bandwidth to develop bespoke hotel brands and utilizes industry-leading proprietary revenue management tools that identify and predict evolving market dynamics to drive out performance and maximize asset value. With an executive team consisting of some of the industry's most experienced hotel management leaders, the company is a trusted partner for top ownership groups and major hotel brands. Highgate maintains corporate offices in London, New York, Dallas, and Seattle.
Residence Inn Oklahoma City
The Front Office Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout, while maximizing room revenue and occupancy.