Front Desk Agent

Residence Inn St. Louis Airport/Earth City; Earth City (MO); On-site; USD 30,000 - 40,000; Full time

Job summary

A leading hotel in Earth City seeks a front desk agent to manage guest registrations and provide exceptional service. Ideal candidates should possess strong interpersonal and administrative skills, flexibility in scheduling, and a task-driven approach. In this role, you will ensure guests are welcomed warmly and assist them with their needs while promoting hotel services.

Qualifications

• Successful history as a front desk agent or related hospitality experience.
• Strong interpersonal and administrative skills.
• Must have a flexible work schedule.

Responsibilities

• Register & process guests and their assigned rooms.
• Accommodate guest requests.
• Communicate with hotel staff on the status of guest rooms.
• Upsell guest rooms and promote hotel services.
• Maintain a clean front desk area.
• Act as MOD during selected shifts.

Skills

Interpersonal skills

Administrative skills

Task-driven

Flexible work schedule

Job description

Requirements

Applicant must have strong interpersonal and administrative skills.

• Please have solid references
• Successful history as a front desk agent or related hospitality experience
• Must have a flexible work schedule, weekends included.
• Task-driven individual
• Whatever it takes mentality

What you will be doing

• Register & process guests and their assigned rooms
• Accommodate guest requests
• Communicating with hotel staff on the status of guest rooms
• Up Selling guest rooms and promoting hotel service
• Maintain a clean and neat front desk area
• Acting as MOD during selected shifts and ensuring the hotel is operating efficiently

Source: Hospitality Online