Front Desk Agent

hilton garden inn; Sioux Falls (SD); On-site; USD 15,000 - 19,000; Full time

Benefits offered by this job

Travel discounts

Health insurance

Vision insurance

Life insurance

Paid time off

Lifestyle spending account

Attendance bonus

Referral bonus

401(k) matching

Job summary

Hilton Garden Inn in Sioux Falls, SD is seeking a Front Desk Agent to warmly welcome guests and manage check-ins/check-outs in a fast-paced hotel setting.

No prior hotel experience is required; we provide training and opportunities to grow across our portfolio. Expect a team-driven culture, competitive benefits, and a focus on guest satisfaction.

Qualifications

• Friendly, confident communicator who genuinely enjoys helping people.
• Dependable and comfortable working independently.
• Able to stay calm and solution-oriented when problems arise.
• Comfortable with learning hotel technology and reservation systems.

Skills

Front Desk

Customer service

Communication

Reservation systems

Tools

Reservation systems

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Front Desk Agent

Full Time Service Workers Sioux Falls, SD, US

5 days ago Requisition ID: 1282

Salary Range: $17.00 To $17.00 Annually

Join our downtown Sioux Falls hotel team as a Front Desk Agent and be the person who sets the tone for every guest's stay. This is a great fit for someone who enjoys people, thrives in a fast-paced environment, and wants a role where no two shifts are exactly the same. You'll have the freedom to solve problems, create memorable moments, and make guests feel genuinely cared for. No hotel experience? That's okay. We'll teach you the hotel side—we're looking for someone with the right attitude, reliability and passion for helping people.

Grow With Us: Hospitality can open a lot of doors. Hegg team members have opportunities to grow into hotel operations, sales, leadership and other roles across our portfolio.

How we work: We Always Find a Way. We Be Better Every Day. And We Are Better Together. That means you'll be part of a team that jumps in to help one another, looks for solutions instead of excuses, and is always working to improve the guest experience.

Front Desk Agent Shift: Availability for Monday-Friday, 7am-3pm

What we're looking for

• Friendly, confident communicator who genuinely enjoys helping people
• Dependable and comfortable working independently
• Able to stay calm and solution-oriented when problems arise
• Comfortable with learning hotel technology and reservation systems
• Detail-oriented and able to manage multiple priorities
• Previous customer service experience is helpful, but hotel experience is not required
• Able to stand for extended periods and lift up to 50 lbs. as needed

Benefits include:

**Depending on hours worked:

• Hilton Team Member Travel Discounts – enjoy deeply discounted hotel stays around the world
• **Health Insurance
• **Vision Insurance
• **Life Insurance
• Paid Time Off
• $500 Lifestyle Spending Account
• Perfect Attendance Bonus Plan
• Referral Bonus Plan
• Employer-matched 401-k

An Equal Opportunity / Aff…

NOTICE TO APPLICANTS: APPLICANTS FOR EMPLOYMENT WITH HEGG COMPANIES, INC./HEGG HOSPITALITY, MUST PASS A PRE-EMPLOYMENT BACKGROUND INVESTIGATION. ANY OFFER OF EMPLOYMENT IS CONTINGENT UPON SUCCESSFULLY PASSING THE COMPANY PRE-EMPLOYMENT SCREENING.