Front Desk Agent

Workstream; Rapid City (SD); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Comprehensive Benefits: Dental, vision

Life insurance

401k Matching

Employee Discounts

Flexible Scheduling

Job summary

Quality Inn near Monument Health Rapid City Hospital is seeking a Front Desk Agent to warmly welcome guests, manage reservations, and ensure smooth check-ins and check-outs. You will contribute to a welcoming and efficient guest experience while supporting a friendly team in a busy hotel environment.

Location in Rapid City, SD offers flexible scheduling with weekend and holiday shifts. This role emphasizes outstanding customer service and a professional, helpful demeanor for guests from diverse

Qualifications

• High school diploma required.
• Strong communication and interpersonal skills.
• Ability to work in a fast-paced environment.
• Availability for day, night, or weekend shifts.

Responsibilities

• Greeting guests with enthusiasm and professionalism
• Managing reservations and check-ins/check-outs efficiently
• Handling guest inquiries and providing information about the facility
• Maintaining a clean and organized front desk area

Skills

Communication skills

Interpersonal skills

Fast-paced environment

Education

High school diploma

Job description

Urgent Opportunity: Talented Front Desk Agent Needed!

Are you looking for a dynamic workplace where every day brings new challenges? Do you thrive in a fun and loving environment that values your skills? If so, we want you to join our team!

As a Front Desk Agent, you will be the first point of contact for our guests, creating a welcoming atmosphere and ensuring their experience is exceptional. This is a fantastic opportunity to develop your customer service skills while enjoying great benefits such as:

Key Responsibilities:

• Greeting guests with enthusiasm and professionalism
• Managing reservations and check-ins/check-outs efficiently
• Handling guest inquiries and providing information about the facility
• Maintaining a clean and organized front desk area

What We Offer:

• Comprehensive Benefits: Dental, vision, and life insurance
• 401k Matching: Secure your future with our matching program
• Employee Discounts: Enjoy exclusive discounts on our services
• Flexible Scheduling: Opportunities for various shifts, including weekends and holidays

Qualifications:

• High school diploma required
• Strong communication and interpersonal skills
• Ability to work in a fast-paced environment
• Availability for day, night, or weekend shifts

Location: Quality Inn near Monument Health Rapid City Hospital 750 Cathedral Dr, Rapid City, SD 57701, USA

The well-being of guests is top of mind at Choice-branded hotels. Guests may experience a variety of new, improved cleanliness protocols and products. The Quality Inn® near Monument Health Rapid City Hospital gives you real value for your hard-earned money. Visitors can easily access national landmarks like the Badlands National Park, Crazy Horse Memorial and Mount Rushmore, as well as local attractions like Downtown Rapid City, Main Street Square and Black Hills Gold Factory. Our location in the medical hub of Rapid City allows our guest easy access to Monument Health entities, Black Hills Regional Eye Institute, Black Hills Surgical Hospital, and several medical offices in Rapid City.