Front Desk Agent

Greenhorn Ranch; Quincy (MA); On-site; USD 21,000 - 28,000; Part time

Benefits offered by this job

Gratuities

Meal included per shift

Job summary

Greenhorn Ranch in Quincy, CA is seeking a friendly front desk agent to welcome guests and handle reservations during the spring to fall season. The role includes greeting guests, answering calls, processing charges, and supporting various departments as needed.

Seasonal employment from April through November, with gratuities and one meal per shift included. The ideal candidate is self-driven, punctual, and hardworking, with solid computer and customer service skills.

Qualifications

• Proven experience working as a front desk agent or similar position.
• Knowledge of basic computer programs, email and internet.
• Excellent customer service skills and courteous phone manner.
• Time-management and organizational skills.

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Answer and screen phone calls
• Convert inquiries to reservations
• Perform sales calls to prompt reservations
• Complete retail sales and guest room charges
• Organize and schedule meetings as needed
• Maintain office cleanliness and organization of resources
• Provide support to all departments as needed

Skills

Front desk

Customer service

Time management

Organizational skills

Job description

Greenhorn Ranch in Quincy, CA is looking for one front desk agents to join our team. We provide seasonal employment from April-November. We are located on 2116 Greenhorn Ranch Rd. Our ideal candidate is self-driven, punctual, and hard-working. Gratuities and 1 meal per shift included.

Responsibilities

• Greet and welcome guests in a friendly and professional manner
• Answer and screen phone calls
• Convert inquiries to reservations
• Perform sales calls to prompt reservations
• Complete retail sales and guest room charges
• Organize and schedule meetings as needed
• Maintain office cleanliness and organization of resources
• Provide support to all departments as needed

Qualifications

• Proven experience working as a front desk agent or similar position
• Knowledge of basic computer programs, email and internet
• Excellent customer service skills and courteous phone manner
• Time-management and organizational skills