Front Desk Agent

Oceankey; Orlando (FL); On-site; USD 30,000 - 40,000; Full time

Job summary

Join a vibrant and award-winning resort as a Front Desk Agent, where you will play a key role in enhancing guest experiences. This position offers the opportunity to work in a dynamic team environment, assisting with check-ins, check-outs, and providing exceptional service. Located in the picturesque Key West, this role is perfect for those who are hospitality-driven and eager to contribute to a culture that values integrity and diversity. Enjoy a range of benefits, including health coverage, retirement plans, and career growth opportunities, while being part of a welcoming and inclusive workplace.

Benefits

Health Benefits: Medical, Dental, Vision

Short-Term Disability

Life Insurance

401K with matching

Paid Time Off

Company-sponsored Parking

Discounts on Hotel and Restaurants

Career Growth Opportunities

Qualifications

• Strong customer service skills to enhance guest experience.
• Ability to work in a team-oriented environment.

Responsibilities

• Assist with guest check-ins and check-outs.
• Provide exceptional service to enhance guest experience.

Skills

Customer Service

Teamwork

Communication

Education

High School Diploma

Hospitality Management Degree

Job description

Position: Full-Time Front Desk Agent

Location: Ocean Key Resort and Spa, Key West, FL

About Us

Ocean Key Resort and Spa is a 4 diamond award-winning resort located in downtown Key West, FL. We offer stunning sunsets and are adjacent to Mallory Square. Our resort features 100 guest rooms, 2 restaurants, a tranquil tropical spa, a picturesque pool and lounge, a fitness center, and more.

Our Culture

We embrace the philosophy of "location, distinction, and soul," emphasizing individual distinction and collective spirit. We strive to show the unique difference of Noble House Hotels & Resorts.

A Day in the Life

As a Front Desk Agent, your role is to enhance our guest experience by assisting with check-ins, check-outs, and providing exceptional service in a team environment.

Requirements

Benefits

• Health Benefits: Medical, Dental, Vision, EAP
• Supplemental Benefits: Short-Term Disability, Life Insurance, AD&D, Pet Insurance
• Retirement Plan: 401K with matching
• On Demand Pay: Access your pay before payday
• Paid Time Off: Holidays, Personal, Vacation, Sick leave
• Parking: Company-sponsored for team members
• Discounts: Hotel, restaurant, theme parks, tickets nationwide
• Career Growth & Recognition Opportunities

*Benefits vary based on employment status and eligibility.

Join Our Team

We seek team members with integrity and a positive, hospitality-driven attitude. We value diversity, equity, inclusion, and accessibility, encouraging everyone to bring their authentic selves. We are an equal opportunity employer committed to a diverse and inclusive workplace.