Front Desk Agent

Best Western Plus Oak Harbor Hotel & Conference Center; Oak Harbor (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Candlewood Suites Oak Harbor is seeking a friendly Front Desk Agent to warmly welcome guests and ensure a smooth arrival and departure experience. You will handle check-ins and check-outs, manage reservations, answer inquiries, and coordinate with housekeeping to meet guest needs.

No prior experience required; we value a positive attitude, good communication, and a willingness to learn in a fast-paced hotel setting.

Qualifications

• Positive attitude and strong communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills to manage reservations and guest records.

Responsibilities

• Greeting guests with a warm and professional demeanor.
• Managing check-ins and check-outs efficiently and accurately.
• Handling reservations and inquiries, both in person and over the phone.
• Assisting guests with any questions or requests to ensure their stay is comfortable.
• Coordinating with housekeeping and maintenance teams to address guest needs.
• Maintaining accurate records and ensuring compliance with hotel policies.

Job description

Join Our Team as a Front Desk Agent at Our Establishments

Are you someone who enjoys meeting new people, thrives in a customer-focused environment, and has a knack for organization? Candlewood Suites Oak Harbor is looking for a friendly and dependable Front Desk Agent to be the welcoming face of our hotel. Located in beautiful Oak Harbor, WA, we pride ourselves on creating a warm, home-away-from-home experience for our guests.

What You'll Be Doing

As a Front Desk Agent, you'll play a key role in ensuring our guests have an exceptional stay. Your responsibilities will include:

• Greeting guests with a warm and professional demeanor.
• Managing check-ins and check-outs efficiently and accurately.
• Handling reservations and inquiries, both in person and over the phone.
• Assisting guests with any questions or requests to ensure their stay is comfortable.
• Coordinating with housekeeping and maintenance teams to address guest needs.
• Maintaining accurate records and ensuring compliance with hotel policies.

What We're Looking For

We’re seeking someone approachable, detail-oriented, and passionate about providing excellent customer service. Here’s what you’ll need to succeed in this role:

• A positive attitude and strong communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills to manage reservations and guest records.
• No prior experience is required—just a willingness to learn and grow with us!

Why join our establishment located in Oak Harbor?

At Candlewood Suites Oak Harbor, we believe in creating a welcoming environment not just for our guests, but for our team members too. When you join us, you’ll become part of a supportive and friendly team that values hard work, collaboration, and a commitment to making every guest feel at home.