Guest Experience Associate - Front Desk

Best Western Plus Oak Harbor Hotel & Conference Center; Oak Harbor (WA); On-site; USD 21,000 - 30,000; Full time

Job summary

Candlewood Suites Oak Harbor is seeking a friendly Front Desk Agent to warmly welcome guests and ensure a smooth arrival and departure experience. You will handle check-ins and check-outs, manage reservations, answer inquiries, and coordinate with housekeeping to meet guest needs.

No prior experience required; we value a positive attitude, good communication, and a willingness to learn in a fast-paced hotel setting.

Qualifications

• Positive attitude and strong communication skills.
• Ability to multitask and stay organized in a fast-paced environment.
• Basic computer skills to manage reservations and guest records.

Responsibilities

• Greeting guests with a warm and professional demeanor.
• Managing check-ins and check-outs efficiently and accurately.
• Handling reservations and inquiries, both in person and over the phone.
• Assisting guests with any questions or requests to ensure their stay is comfortable.
• Coordinating with housekeeping and maintenance teams to address guest needs.
• Maintaining accurate records and ensuring compliance with hotel policies.

Job description

Candlewood Suites Oak Harbor is seeking a friendly Front Desk Agent to warmly welcome guests and ensure a smooth arrival and departure experience. You will handle check-ins and check-outs, manage reservations, answer inquiries, and coordinate with housekeeping to meet guest needs.

No prior experience required; we value a positive attitude, good communication, and a willingness to learn in a fast-paced hotel setting.