Front Desk Agent

CUSA, LLC; Mount Vernon (OH); On-site; USD 25,000 - 35,000; Part time

Job summary

An established industry player in hospitality is seeking a friendly and energetic Front Desk Agent to join their team at the Mount Vernon Grand Hotel. This part-time role requires strong customer service skills and the ability to work a flexible schedule, including holidays and weekends. As a Front Desk Agent, you will be responsible for providing exceptional guest service, answering questions, and ensuring a pleasant stay for all guests. Join a team that values its associates and is dedicated to delivering outstanding service in a welcoming environment.

Qualifications

• Customer service experience preferred.
• Availability to work flexible hours, including holidays and weekends.

Responsibilities

• Provide excellent guest service and answer guest questions.
• Follow hotel policies to ensure guest security and safety.

Skills

Customer Service

Problem Solving

Flexibility

Team Collaboration

Job description

Join to apply for the Front Desk Agent role at CUSA, LLC.

Now Hiring: Hotel PART-TIME Front Desk Agent

We are currently looking for friendly, energetic desk agents to join our team of professionals!

1. Part-Time (20-30 hrs per week)
2. Flexible schedule availability, including holidays and weekends
3. Customer Service experience preferred
4. Fast learner
5. Independent with team collaboration
6. Strong problem-solving abilities

CUSA, LLC, one of the most successful hotel management companies in the industry, is seeking a Front Desk Agent for the Mount Vernon Grand Hotel. Our team prides itself on providing exceptional guest service, valuing our associates, and delivering value to our business partners and owners.

The Front Desk Agent will work independently to provide excellent guest service, follow basic account procedures, and ensure guest security and safety. The role involves answering guest questions, making recommendations about the hotel and local area, and adhering to hotel policies and procedures to ensure a safe and pleasant stay for guests.

Required Qualifications

• Customer service experience (preferred)
• Availability to work holidays and weekends
• Flexible schedule

Job Details

• Seniority level: Entry level
• Employment type: Part-time
• Job function: Management and Hospitality
• Industry: Hospitality